Hospitality Housekeeping Operations Coordinator

Novotel & ibis Balikpapan; Dubai; On-site; AED 56,000 - 89,000; Full time

Job summary

Novotel & ibis Balikpapan is seeking a meticulous Housekeeping Coordinator to manage daily housekeeping operations in a luxury hotel setting in Dubai. The role involves updating room status reports, cleaning schedules, and assignments, and coordinating with Front Office on room availability and guest requests.

You will prepare daily reports, rosters, and departmental documents, coordinate maintenance requests with Engineering, and monitor supplies and inventory.

Qualifications

• Diploma or degree in Hospitality Management or a related field preferred.
• Minimum 1–2 years of relevant experience, preferably in a luxury hotel.
• Knowledge of housekeeping operations and room status management.
• Proficient in Microsoft Office and hotel systems, preferably Opera.
• Strong communication, organizational, and multitasking skills.
• Excellent attention to detail and ability to work under pressure.
• Good command of written and spoken English.
• Positive attitude, teamwork skills, and guest-focused mindset.

Responsibilities

• Coordinate daily housekeeping operations to ensure smooth departmental activities.
• Maintain and update room status reports, cleaning schedules and assignments.
• Communicate with Front Office regarding room availability, guest requests and priority rooms.
• Handle guest requests and ensure timely follow-up.
• Prepare daily reports, attendance records, duty rosters and departmental documentation.
• Coordinate maintenance requests with Engineering and follow up on pending issues.
• Monitor housekeeping supplies, amenities, linen inventory and stock levels.
• Handle departmental calls, emails and internal communications.
• Maintain accurate lost and found records in accordance with hotel procedures.
• Assist the Executive Housekeeper with administrative and operational tasks.
• Ensure effective communication between housekeeping colleagues and other departments.
• Support compliance with hotel cleanliness, hygiene, safety and service standards.

Skills

Housekeeping operations

Communication

Multitasking

Education

Diploma or degree in Hospitality Management

Tools

Microsoft Office

Opera

Job description

Novotel & ibis Balikpapan is seeking a meticulous Housekeeping Coordinator to manage daily housekeeping operations in a luxury hotel setting in Dubai. The role involves updating room status reports, cleaning schedules, and assignments, and coordinating with Front Office on room availability and guest requests.

You will prepare daily reports, rosters, and departmental documents, coordinate maintenance requests with Engineering, and monitor supplies and inventory.