Hotel Security Supervisor: Lead, Protect & Respond

Novotel & ibis Balikpapan; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Novotel & ibis Balikpapan is seeking a strong security leader to guide the Security Squad. You will supervise, guide and motivate the team, ensuring everyone knows their role and stays prepared to keep guests and colleagues safe.

You will monitor CCTV, control access, and respond quickly to incidents. You’ll conduct regular patrols, lead shift briefings, coordinate with departments and authorities, and maintain accurate security logs to help management improve safety.

Responsibilities

• Lead the Security Squad: supervise guide and motivate the security team making sure everyone knows their role and is ready to keep guests safe
• Be Mama's Eyes & Ears: keep a watchful eye across the hotel conduct regular patrols and spot potential risks before they become problems
• CCTV Commander: monitor CCTV, access control, alarms and other security systems to keep everything under control and respond quickly to anything suspicious
• Ready for Anything: respond calmly and confidently to incidents, emergencies, alarms and unexpected situations
• Keep the Gang in the Know: lead shift briefings and debriefings making sure the team is aligned informed and ready for the day ahead
• Protect Mama's House: conduct regular inspections and enforce access control to keep guests, colleagues, property and restricted areas safe and secure
• Incident Investigator: support and lead investigations into theft, damage, unauthorized access and other security incidents ensuring everything is properly documented and reported
• Emergency Expert: support emergency drills, fire evacuations, crisis management and response procedures so the team knows exactly what to do when it matters most
• Team Up Across Mama: work closely with all departments to support smooth daily operations, events and busy moments while keeping safety front and centre
• Connect with the Authorities: liaise professionally with authorities whenever required
• Keep the Tools Ready: make sure radios, CCTV, alarms and other security equipment are working, maintained and ready for action
• Own the Reports: maintain accurate security logs and prepare clear reports for management highlighting incidents, risks, trends and opportunities to improve

Job description

Novotel & ibis Balikpapan is seeking a strong security leader to guide the Security Squad. You will supervise, guide and motivate the team, ensuring everyone knows their role and stays prepared to keep guests and colleagues safe.

You will monitor CCTV, control access, and respond quickly to incidents. You’ll conduct regular patrols, lead shift briefings, coordinate with departments and authorities, and maintain accurate security logs to help management improve safety.