People & Culture Coordinator

Accorhotel; Abu Dhabi; In loco; AED 90.000 - 150.000; Tempo pieno

Descrizione del lavoro

Accorhotel in Abu Dhabi is seeking an organized P&C administrator to support daily operations, filing, and event coordination. You will assist with attendance tracking, benefits, insurances, and staff communications while maintaining confidentiality and a strong service mindset.

The role requires hospitality experience, strong communication, and proficiency with Windows and Oasys; a related degree is preferred and flexibility is essential for events and after-hours support.

Competenze

• Minimum 2 years of hospitality experience in administration or People & Culture.
• Computer literacy in Windows; knowledge of Oasys is a plus.
• University/College degree in a related discipline is an asset.
• Excellent communication and organizational skills.
• Strong interpersonal and problem-solving abilities; maintain confidentiality.
• Ability to work cohesively as part of a team with empathy and flexibility.

Mansioni

• Support day-to-day People & Culture operations and events.
• Maintain confidential filing and office documents per hotel policies.
• Assist with attendance, birthdays, insurance group updates, and claims tracking.
• Coordinate cafeteria operations, audits, and the cafeteria committee.
• Liaise with agents to book heartists' vacations and manage Bienvenue Cards.
• Handle decorations for P&C in the office and at events.

Conoscenze

Communication

Organization

Interpersonal

Problem solving

Empathy

Teamwork

Confidentiality

Flexibility

Work ethic

Customer focus

Formazione

University/College degree

Strumenti

Oasys

Microsoft Office

Descrizione del lavoro

Job Description

Consistently offer professional friendly and engaging service Assist in the day-to-day operations of the People amp Culture department Maintaining flow of documents amp ensuring they are as per Hotel policies Prioritize all telephone calls and in-person visitors scheduling appointments as required Provide all office administration duties such as written correspondence mail photocopying and ordering office supplies Maintain confidential filing system for correspondence policies standards regulations and various matters related to the office Maintain lockers inventory and conduct spot check to ensure high standard of hygiene at all time Be in charge of the overall Back of House areas including cafeteria First Aid room corridors washrooms lounges and ensure they are spotless and tidy at all time Assist and lead the Monthly pest control in the lockers with the support of the Hygiene Manager amp Security Manager Assist heartists in exit checklist clearance exit interview and resignation process Ensuring the timely posting of pictures from heartist events on the appropriate communication channels such as Facebook WhatsApp LinkedIn Back of House Area Process letter Requests from heartists Salary Employment Experience Certificates Filing of all heartist documents on a regular basis and maintaining up to date heartist files Processing of new heartists changes of status and separations in Oasys Updating the monthly attendance for P amp C in Oasys Birthday Calendar preparation and sending to all heartists via email Assist and lead the P amp C activities and events throughout the year such as but not limited to Townhall sport events cafeteria events CSR activities accommodation gatherings national days Assist our heartists in any request they might have such as banks issues cafeteria insurances and display empathy and flexibility even outside of the work hours when necessary Handle all decorations related to P amp C in the office cafeteria Back of House for all events and celebrations Liaise with our agents to book our heartists vacations tickets In charge of the Bienvenue Cards order and issuance Organize any heartists recognition such as weddings birthdays new born In charge of the daily operations in the cafeteria which include liaising with the catering company to ensure consistency of the meals in the cafeteria organize regular audits and survey lead the cafeteria committee to collect feedback Addition of new joiners to group insurance Health Insurance Workmen s Compensation and Life insurance Deletion of leavers from group insurances Submission of debit credit note from insurance to Finance trackers to be maintained and follow up to be done Submission follow-up of medical claims with insurance broker Processing Workmen s Compensation claims for all accidents that occur at work Support the L amp D section with trackers posters and recognition programs when necessary Assist the P amp C Team when necessary for events orders gatherings etc Other P amp C tasks as and when requested by the P amp C Officer and the Cluster Director of P amp C Minimum 2 years of Previous hospitality experience in administration or People & Culture experience required Computer literate in Microsoft Window applications required, knowledge of Oasys is a plus University/College degree in a related discipline an asset Excellent communication and organizational skills Strong interpersonal and problem solving abilities, with a flexible attitude Strong work ethics and confidentiality Highly responsible, trustworthy and reliable Ability to work cohesively as part of a team, ability to display empathy at all times Ability to focus attention on heartists needs, remaining calm and courteous at all times Open-minded, ready to assist outside of the working hours/days if anything occurs or if any event to attend