Director, People & Culture

Accorhotel; Dubai; On-site; AED 360,000 - 540,000; Full time

Job summary

Accorhotel in Dubai seeks a seasoned Head of People & Culture to develop and implement strategies that drive business performance and service standards across our hotels. You will partner with the General Manager and executive team to embed people priorities into business planning, lead budgeting and staffing, and ensure compliant HR programs while fostering a diverse, positive workplace culture.

The role requires strong leadership, excellent communication, and a proactive approach to talent

Qualifications

• 6+ years in a People & Culture role with leadership experience.
• Hospitality experience preferred.
• Proficient in Microsoft Office (Outlook, Word, Excel, Publisher, PowerPoint).
• Degree or diploma in a related field; CPHR designation or progress toward it.
• Excellent communication and interpersonal skills; confidentiality.
• Strong initiative, attention to detail, and organizational skills.
• Ability to work cohesively as part of a team.

Responsibilities

• Develop and implement P&C strategies aligning with hotel objectives.
• Partner with the General Manager and executive team to integrate people priorities into planning.
• Lead annual P&C budget and workforce plan.
• Monitor payroll, benefits, recruitment and development costs for cost control.
• Oversee headcount and productivity; adjust staffing to occupancy and demand.
• Lead employee relations and promote a positive workplace culture.
• Ensure compliance with UAE labour legislation and policies.
• Provide coaching on disciplinary matters and workplace conduct.
• Promote transparent communication between Heartists and management.
• Champion a diverse and inclusive workplace and embed fairness across departments.
• Develop, review and implement P&C policies and governance.
• Advise leadership on employment law changes and policy updates.
• Lead performance management and succession planning processes.
• Conduct compensation and benefits benchmarking to inform retention strategies.
• Develop and implement learning strategies and learning technologies.

Skills

Leadership

Communication

Organizational skills

Initiative

Confidentiality

Interpersonal skills

Education

Degree or diploma in a related field

CPHR designation or working towards

Tools

Microsoft Office

Job description

• Develop and implement People & Culture (P&C) strategies that support the hotels business objectives operational priorities and financial performance.


• Partner with the General Manager and executive leadership team to integrate people priorities into business planning and decision-making.


• Lead the preparation and management of the annual P&C budget and workforce plan aligning staffing levels and people costs with business forecasts and operational requirements.


• Partner with Finance and department leaders to monitor payroll benefits recruitment learning and development and other people-related expenditure ensuring effective cost control and budget accountability.


• Analyse monthly people costs against budget and forecast explain variances and recommend corrective actions that support operational efficiency and service standards.


• Oversee manning forecasts headcount controls and workforce productivity adapting staffing plans to occupancy seasonality and business demand.


• Lead employee relations addressing concerns and resolving conflicts fairly while promoting a positive workplace culture.


• Partner with leaders to investigate and document employee relations matters promptly and objectively ensuring appropriate corrective action in accordance with company policies and applicable UAE labour legislation.


• Provide guidance and coaching to Heartists and leaders on disciplinary matters grievance resolution and workplace conduct.


• Promote transparent communication and open dialogue between Heartists and management.


• Champion a diverse and inclusive workplace embedding fairness and equity into people practices across the hotel.


• Develop review and implement P&C policies and procedures to ensure consistency sound governance and legal compliance across departments.


• Monitor changes in employment legislation and advise the General Manager and leaders on their implications recommending policy updates and actions to mitigate risk.


• Lead performance management processes including objective setting performance reviews development planning and succession planning.


• Monitor market trends and conduct compensation and benefits benchmarking to inform attraction and retention strategies.


• Develop and implement learning and development strategies that address capability gaps strengthen leadership and support service excellence.


• Integrate appropriate learning technologies and methodologies to improve accessibility engagement and training outcomes.

Qualifications :

• Minimum 6 years experience in People & Culture role with experience in a leadership/management capacity.


• Previous experience within hospitality.


• Strong knowledge of various computer programs is a must. Demonstrated knowledge of Microsoft Office (Outlook Word Excel Publisher PowerPoint) is required.


• Degree or diploma in a related field is an asset as well as CPHR designation or working towards this designation.


• Proven communication and interpersonal skills (both written & verbal) with the ability to develop excellent relationships across the organizations while maintaining confidentiality.


• Demonstrated ability to take initiative while maintaining attention to detail in a fast paced environment.


• Strong organizational and leadership skills


• Highly responsible & reliable


• Ability to work cohesively as part

Remote Work :

No

Employment Type :

Full-time