Payments Operations Specialist: Onboarding & Reconciliation

Uniqpay Technologies; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

Uniqpay Technologies is seeking a Payments Operations Associate to monitor daily pay-in and payout transactions, flag anomalies, support merchant integrations, and assist with reconciliation and reporting. You will maintain precise transaction logs and follow established procedures, escalating when needed and communicating clearly with merchants.

The role emphasizes attention to detail, strong problem solving, and the ability to work under guidance from the Operations Lead.

Qualifications

• Experience in payment operations or related technical support.
• Understanding of payment flows and dashboards.
• Attention to data accuracy and reconciliation.

Responsibilities

• Monitor pay-in and payout transactions daily using dashboards and monitoring tools.
• Flag anomalies, delays or suspicious patterns and escalate to the Operations Lead.
• Provide first-level integration support, onboarding, credential setup and basic troubleshooting.
• Support reconciliation and prepare settlement reports.
• Maintain accurate logs and records of all transactions and actions.
• Follow the playbook and escalation procedures for transaction handling.
• Communicate clearly with merchants for routine integration queries.

Skills

Payment flows understanding

Transaction logs reading

Merchant integration support

Data reconciliation

Spreadsheets

Ticketing tools

Monitoring systems

Data entry accuracy

Troubleshooting

Communication clarity

Tools

Spreadsheets

Ticketing tools

Internal monitoring systems

Job description

Uniqpay Technologies is seeking a Payments Operations Associate to monitor daily pay-in and payout transactions, flag anomalies, support merchant integrations, and assist with reconciliation and reporting. You will maintain precise transaction logs and follow established procedures, escalating when needed and communicating clearly with merchants.

The role emphasizes attention to detail, strong problem solving, and the ability to work under guidance from the Operations Lead.