Patient Services Specialist: Scheduling & Billing

Mediclinic International; Dubai; On-site; AED 60,000 - 85,000; Full time

Job summary

Mediclinic Ibn Battuta in Dubai is seeking a Patient Administrator to streamline appointment scheduling, registration, and insurance handling. You will support billing activities and ensure accurate cash-up while delivering excellent patient service.

The role requires 2-3 years in customer service, familiarity with hospital systems, and strong numerical skills. UAE Emiratisation preference applies. On-site position at Mediclinic Ibn Battuta.

Qualifications

• Essential: Completed secondary school education (Grade 12).
• Desired: Tertiary Diploma or Bachelor’s Degree preferably within the fields of medical science, finance / accounting.

Responsibilities

• Manage patient appointment scheduling and registration efficiently.
• Handle medical insurance processes and related tasks.
• Manage billing and cash-up processes.
• Maintain high customer service standards and improve patient experience.

Skills

Customer service

MS Office

CRM software

Hospital information systems

Medical insurance terminology

Medical terminology and procedures

Numerical literacy

Patient scheduling

Registration processes

Education

Grade 12 complete

Diploma or Bachelor’s in medical science/finance

Job description

Mediclinic Ibn Battuta in Dubai is seeking a Patient Administrator to streamline appointment scheduling, registration, and insurance handling. You will support billing activities and ensure accurate cash-up while delivering excellent patient service.

The role requires 2-3 years in customer service, familiarity with hospital systems, and strong numerical skills. UAE Emiratisation preference applies. On-site position at Mediclinic Ibn Battuta.