Patient Care Admin Coordinator - Scheduling & Billing

Mediclinic International; Dubai; On-site; AED 89,000 - 134,000; Full time

Job summary

Mediclinic Welcare Hospital in Dubai seeks a patient administrator to improve patient care by efficiently handling scheduling, registration, insurance documentation and billing processes. You will work to meet customer service expectations and support seamless hospital operations.

Essential: Grade 12; 2–3 years in customer services, preferably in healthcare. Proficiency in MS Office, CRM software, and hospital information systems is required, with emphasis on accuracy and numerical literacy.

Qualifications

• Completed secondary education (Grade 12) achieved.
• Desirable tertiary diploma or bachelor's degree in medical science or finance/accounting.

Responsibilities

• Schedule and register patient appointments efficiently.
• Handle medical insurance processes and related tasks.
• Manage billing and cash-up processes.
• Maintain high patient service quality and customer satisfaction.

Skills

MS Office

CRM software

Hospital information systems

Medical terminology

Numerical literacy

Patient scheduling & registration

Education

Grade 12

Diploma or Bachelor's in medical science/finance

Tools

MS Office applications

CRM software

Hospital information systems

Job description

Mediclinic Welcare Hospital in Dubai seeks a patient administrator to improve patient care by efficiently handling scheduling, registration, insurance documentation and billing processes. You will work to meet customer service expectations and support seamless hospital operations.

Essential: Grade 12; 2–3 years in customer services, preferably in healthcare. Proficiency in MS Office, CRM software, and hospital information systems is required, with emphasis on accuracy and numerical literacy.