Locum - Patient Administrator - Emergency

Tanqeeb; Abu Dhabi; On-site; AED 40,000 - 70,000; Full time

Job summary

Mediclinic Parkview Hospital in Dubai seeks a Patient Administrator to improve the quality of patient care by efficiently handling appointments, registrations and related front‑office tasks.

You will manage medical insurance workflows, oversee billing and cash handling, and strive to meet service standards while adhering to hospital policies and emergency protocols.

Qualifications

• Completed secondary school education (Grade 12)
• Diploma or Bachelor's degree preferably in medical science or finance/ accounting

Responsibilities

• Manage patient appointment scheduling and registration process
• Manage the medical insurance process and related tasks
• Oversee billing and cash up process
• Strive to meet customer service expectations by improving patient service

Skills

Numerical literacy

Patient scheduling and registration

Medical terminology

Knowledge of company policies and EMER

Education

Grade 12

Diploma/Bachelor in medical science or finance

Tools

CRM software

MS Office

Hospital information systems

Medical insurance terminology systems

Job description

Job description

Closing date:

Number of positions: 1

Recruiter name:Fatma Alharthi

Reference number: 73670

Workplace Type:

Mediclinic Parkview Hospital| Dubai | United Arab Emirates

MAIN PURPOSE OF JOB

To improve the overall quality of patient care by efficiently performing all aspects of the patient administrator role

KEY RESPONSIBILITY AREAS

1. To effectively and efficiently manage the patient appointment scheduling and registration process
2. To effectively and efficiently manage the medical insurance process and other related tasks
3. Effectively manage the billing and cash up process
4. To consistently meet customer service expectations by improving the quality of patient service

REQUIRED EDUCATION

Essential: Completed secondary school education (Grade 12)

Desired: Tertiary Diploma or Bachelor’s Degreepreferably within the fields of medical science, finance / accounting

REQUIRED EXPERIENCE

Essential: 2-3 Years’ experience in a customer services role, preferably in the healthcare industry

Desired: Experience in a Contact Centre or Healthcare environment

REQUIRED JOB SKILLS AND KNOWLEDGE

• Computer literacy and proficiency in MS Office applications
• CRM (customer relations management) software applications
• Hospital information systems
• Knowledge of company policies and emergency codes
• Knowledge of medical insurance terminologies and process
• Medical terminology and procedures
• Numerical literacy
• Patient scheduling and registration processes

All applicants will be considered, with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program.