Patient Access & Scheduling Specialist

Sheikh Shakhbout Medical City; Abu Dhabi; On-site; AED 60,000 - 90,000; Full time

Job summary

Sheikh Shakhbout Medical City is seeking a detail-oriented administrator to enter patient data into the hospital information system, schedule and register admissions, and manage related billing tasks.

The role requires excellent customer service, multitasking ability, and effective communication with patients, families, and staff. Candidates with a Diploma and preferably a Bachelor's degree in a relevant field are encouraged to apply.

Qualifications

• Gathers demographic, insurance, and other information from patients and enters into HIS accurately.
• Verifies financial eligibility and arranges for required documents/approvals.
• Performs scheduling/registration/admission activities and related billing/cashier tasks.

Responsibilities

• Enter patient information accurately into HIS.
• Verify financial eligibility and ensure required documents are completed.
• Handle scheduling, registration, admission, and related billing duties.
• Liaise with patients, families and staff to maintain high service standards.
• Participate in cross-functional meetings and training as needed.

Skills

Data entry

Customer service

Multitasking

Communication

Education

Diploma in relevant field

Bachelor's degree

Tools

HIS

Job description

Sheikh Shakhbout Medical City is seeking a detail-oriented administrator to enter patient data into the hospital information system, schedule and register admissions, and manage related billing tasks.

The role requires excellent customer service, multitasking ability, and effective communication with patients, families, and staff. Candidates with a Diploma and preferably a Bachelor's degree in a relevant field are encouraged to apply.