Patient Services Specialist — Healthcare Admin

Mediclinic; Dubai; On-site; AED 45,000 - 74,000; Full time

Job summary

Mediclinic Parkview Hospital in Dubai seeks a dedicated Patient Administrator to streamline patient appointment scheduling and registration effectively. The role involves handling medical insurance procedures and related tasks, plus overseeing billing and cash up processes.

The incumbent will consistently strive to meet high customer service standards and improve overall patient experience within a busy healthcare setting.

Qualifications

• Essential: Completed secondary school education (Grade 12).
• Desired: Tertiary Diploma or Bachelor’s Degree preferably within medical science, finance / accounting.

Responsibilities

• Manage patient appointment scheduling and registration.
• Handle medical insurance processes and related tasks.
• Oversee billing and cash up processes.
• Meet customer service expectations by improving patient service quality.

Skills

Customer service

Numerical literacy

Patient scheduling

Education

Secondary education (Grade 12)

Diploma/Bachelor’s in medical science or finance

Tools

CRM software

Hospital information systems

Job description

Mediclinic Parkview Hospital in Dubai seeks a dedicated Patient Administrator to streamline patient appointment scheduling and registration effectively. The role involves handling medical insurance procedures and related tasks, plus overseeing billing and cash up processes.

The incumbent will consistently strive to meet high customer service standards and improve overall patient experience within a busy healthcare setting.