Patient Administration Lead - Healthcare Services

Mediclinic International; Abu Dhabi; On-site; AED 134,000 - 234,000; Full time

Job summary

Mediclinic Creek Harbour in Dubai, United Arab Emirates, is seeking a supervisor for Patient Administration. The role involves coordinating patient administration processes, medical insurance, billing and cash up, while leading a team of Patient Administrators.

A relevant degree and 2–3 years of supervisory experience in healthcare are required. Applicants should have strong MS Office skills and knowledge of hospital information systems, medical terminology, and insurance procedures.

Qualifications

• Bachelor’s Degree or Diploma in a related field from an accredited institution.
• 2-3 years’ supervisory customer service experience, preferably in healthcare.
• Strong computer literacy and MS Office proficiency.
• Knowledge of medical insurance terminologies and processes.
• Experience with hospital information systems and patient administration.

Responsibilities

• Coordinate and supervise all processes related to patient administration, medical insurance, billing and cash up at the clinic.
• Lead and manage a team of Patient Administrators.
• Support the department or business unit manager with general operational management.
• Consistently meet customer service expectations by improving the quality of patient service.
• Support the development of a working environment and culture that actively promotes quality, health and safety.

Skills

MS Office

Accounting & finance

Hospital information systems

Medical insurance terminology

Medical terminology

Patient administration systems

English communication

UAE healthcare industry

Education

Bachelor's Degree

Diploma in related field

Job description

Mediclinic Creek Harbour in Dubai, United Arab Emirates, is seeking a supervisor for Patient Administration. The role involves coordinating patient administration processes, medical insurance, billing and cash up, while leading a team of Patient Administrators.

A relevant degree and 2–3 years of supervisory experience in healthcare are required. Applicants should have strong MS Office skills and knowledge of hospital information systems, medical terminology, and insurance procedures.