Patient Services & Scheduling Specialist

Mediclinic International; Abu Dhabi; On-site; AED 80,000 - 110,000; Full time

Job summary

Mediclinic Parkview Hospital in Dubai, United Arab Emirates is seeking a Patient Administrator to enhance patient care by efficiently handling appointments, registration, insurance processes, and billing.

The role requires 2–3 years in customer services (healthcare preferred) and a Grade 12 education, with a Diploma or Bachelor's in medical science or finance being an advantage. On-site position with UAE work environment.

Qualifications

• Essential: Completed secondary school education (Grade 12).
• Desirable: Diploma or Bachelor's degree in medical science or finance/accounting.

Responsibilities

• Manage patient appointment scheduling and registration processes.
• Handle medical insurance processes and related tasks.
• Oversee billing and cash-up processes.
• Strive to meet and exceed customer service expectations.

Skills

Customer service

MS Office

CRM software

Hospital information systems

Policy knowledge

Medical terminology

Numerical literacy

Patient scheduling

Education

Secondary education (Grade 12)

Diploma or Bachelor's in medical science or finance/accounting

Job description

Mediclinic Parkview Hospital in Dubai, United Arab Emirates is seeking a Patient Administrator to enhance patient care by efficiently handling appointments, registration, insurance processes, and billing.

The role requires 2–3 years in customer services (healthcare preferred) and a Grade 12 education, with a Diploma or Bachelor's in medical science or finance being an advantage. On-site position with UAE work environment.