Patient Services Front Desk Coordinator

Qqada HR Consulting; Abu Dhabi; On-site; AED 39,000 - 58,000; Full time

Job summary

Qqada HR Consulting seeks a Clinic Receptionist to manage front-desk activities and assist patients with appointments and inquiries. The role requires strong communication, discretion with patient information, and smooth clinic operations.

Responsibilities include greeting patients, scheduling, updating records, handling calls, and coordinating with medical staff to ensure efficient patient flow and documentation.

Qualifications

• High school diploma or equivalent; healthcare admin training preferred.
• Strong communication and interpersonal abilities.
• Basic computer skills and scheduling system familiarity.
• Excellent organizational skills and attention to detail.
• Ability to handle confidential patient information.
• Reception or healthcare admin experience preferred.

Responsibilities

• Welcome patients and visitors and direct them to the appropriate department or healthcare professional.
• Schedule, confirm, and manage patient appointments.
• Register patients and update their information in the clinic's records system.
• Answer telephone calls, respond to general inquiries, and manage messages.
• Maintain organized patient files and handle routine administrative documentation.
• Coordinate with medical staff regarding appointments, patient flow, and administrative requirements.

Skills

Communication skills

Interpersonal skills

Attention to detail

Organizational skills

Confidentiality

Education

High school diploma

Healthcare admin training

Tools

Scheduling software

MS Office

Job description

Qqada HR Consulting seeks a Clinic Receptionist to manage front-desk activities and assist patients with appointments and inquiries. The role requires strong communication, discretion with patient information, and smooth clinic operations.

Responsibilities include greeting patients, scheduling, updating records, handling calls, and coordinating with medical staff to ensure efficient patient flow and documentation.