Receptionist

Nayeducation; Sharjah; On-site; AED 44,640 - 66,960; Full time

Job summary

A healthcare facility in Sharjah is seeking a Clinic Receptionist to ensure excellent patient interactions and manage front-desk duties. The ideal candidate will have a high school diploma, relevant experience, and proficiency in MS Office and healthcare software. This full-time position requires strong communication skills and the ability to work in a fast-paced environment.

Qualifications

• Proven experience as a receptionist or in a customer-facing role.
• Proficient in computer use and medical management software.
• Ability to maintain patient confidentiality.

Responsibilities

• Greet patients and visitors warmly and professionally.
• Schedule, confirm, and manage patient appointments.
• Handle patient check-in and check-out procedures.

Skills

Customer service

Interpersonal skills

Organization

Multitasking

Communication

Education

High school diploma or equivalent

Certification in healthcare administration

Tools

MS Office

Medical management software

Job description

Overview

The Clinic Receptionist serves as the first point of contact for patients and visitors. They are responsible for providing excellent customer service, managing front-desk operations, scheduling appointments, and maintaining patient records while ensuring a welcoming and efficient clinic environment.

Responsibilities

• Greet patients and visitors warmly and professionally.
• Answer incoming calls, respond to inquiries, and route calls to the appropriate personnel.
• Schedule, confirm, and manage patient appointments using clinic software.
• Collect and update patient information, including medical history and insurance details.
• Process patient check-in and check-out procedures.
• Handle payments, issue receipts, and maintain daily cash reports.
• Coordinate with medical staff to ensure smooth patient flow.
• Maintain a clean and organized reception area.
• Assist with administrative tasks such as filing, scanning, and data entry.
• Maintain patient confidentiality in compliance with clinic policies and healthcare regulations.

Qualifications and Skills

• High school diploma or equivalent; additional certification in healthcare administration is a plus.
• Proven experience as a receptionist or in a customer-facing role, preferably in a medical or healthcare setting.
• Proficiency in using computers, MS Office, and medical management software.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Professional appearance and demeanor.
• Ability to work in a fast-paced and team-oriented environment.

Preferred Languages

• English and Arabic

Job Type: Full-time