Patient-Centric Clinic Booking Specialist

Joint Space; Dubai; On-site; AED 90,000 - 150,000; Full time

Benefits offered by this job

Direct patient interaction

Collaborative environment

Skills development opportunities

Job summary

Joint Space Polyclinic in Dubai is seeking a confident Clinic Sales Specialist to engage with patients, explain services and conversion options. You will coordinate with practitioners and Reception to guide patients toward appropriate care pathways and bookings.

The role focuses on proactive outreach, clear communication, and achieving booking targets while maintaining a patient-centered approach in a multidisciplinary clinic environment.

Qualifications

• At least 1 year of experience in a clinic or healthcare setting.
• Fluent English, both spoken and written.
• Experience in clinic sales, patient coordination or patient-facing customer service is advantageous.
• Strong communication skills and confidence speaking directly with patients.
• Proactive, organized and comfortable taking initiative.
• Able to work towards sales and booking targets.
• Comfortable working closely with practitioners and Reception.

Responsibilities

• Speak with patients referred by practitioners and help them understand their next steps.
• Explain services, pricing and booking options clearly.
• Answer patient questions and help resolve concerns before booking.
• Refer clinical questions back to the appropriate practitioner.
• Work closely with Reception to arrange appointments.
• Follow up with patients who need more time before booking.
• Keep accurate records of referrals, conversations and confirmed bookings.
• Work towards agreed booking and conversion targets.

Skills

Fluent English

Communication skills

Initiative

Organizational skills

Healthcare sales experience

Job description

Joint Space Polyclinic in Dubai is seeking a confident Clinic Sales Specialist to engage with patients, explain services and conversion options. You will coordinate with practitioners and Reception to guide patients toward appropriate care pathways and bookings.

The role focuses on proactive outreach, clear communication, and achieving booking targets while maintaining a patient-centered approach in a multidisciplinary clinic environment.