Clinic Sales Specialist

Joint Space Polyclinic LLC; Dubai; On-site; AED 67,000 - 100,000; Full time

Job summary

Joint Space Polyclinic LLC in Dubai is seeking a Clinic Sales Specialist to work hands-on with patients, practitioners and Reception, guiding them through services and next steps.

We are looking for someone who enjoys speaking with people, takes initiative and is comfortable working towards booking and conversion targets without putting pressure on patients.

Qualifications

• At least 1 year of experience in a clinic or healthcare setting.
• Fluent English, both spoken and written.
• Experience in clinic sales, patient coordination or patient-facing customer service is an advantage.
• Strong communication skills and confidence speaking directly with patients.
• Proactive, organized and comfortable taking initiative.
• Able to work towards sales and booking targets.
• Comfortable working closely with practitioners and Reception.
• A patient-focused approach, without aggressive sales techniques.

Responsibilities

• Speak with patients referred by practitioners and help them understand their next steps.
• Explain services, pricing and booking options clearly.
• Answer patient questions and help resolve concerns before booking.
• Refer clinical questions back to the appropriate practitioner.
• Work closely with Reception to arrange appointments.
• Follow up with patients who need more time before booking.
• Keep accurate records of referrals, conversations and confirmed bookings.
• Work towards agreed booking and conversion targets.

Skills

Fluent English

Strong communication

Sales experience

Patient-focused

Proactive

Organized

Job description

Joint Space Polyclinic is a multidisciplinary clinic in Alserkal Avenue, Dubai, bringing together clinical care, movement, recovery and education.

Our team includes practitioners from different specialties who work together to help patients understand their health, recover from injuries and improve their long-term wellbeing.

About the Role

Clinic Sales Specialist

We're looking for a confident, proactive and patient-focused Clinic Sales Specialist to join our team.

This is a hands-on role where you'll work directly with patients, practitioners and Reception, helping patients understand recommended services and take the next step in their care.

We're looking for someone who enjoys speaking with people, takes initiative and is comfortable working towards booking and conversion targets without putting pressure on patients.

Key Responsibilities

• Speak with patients referred by practitioners and help them understand their next steps.


• Explain services, pricing and booking options clearly.


• Answer patient questions and help resolve concerns before booking.


• Refer clinical questions back to the appropriate practitioner.


• Work closely with Reception to arrange appointments.


• Follow up with patients who need more time before booking.


• Keep accurate records of referrals, conversations and confirmed bookings.


• Work towards agreed booking and conversion targets.

What We Offer

• A multidisciplinary clinic environment with an established team of practitioners.


• The opportunity to work directly with patients and support their care journey.


• A collaborative team environment.


• Opportunities to learn about different clinical services and develop your skills.


• A formal employment contract.

Location: Joint Space Polyclinic, Alserkal Avenue, Dubai

Work arrangement: Full-time, on-site

Requirements

• At least 1 year of experience in a clinic or healthcare setting.


• Fluent English, both spoken and written.


• Experience in clinic sales, patient coordination or patient-facing customer service is an advantage.


• Strong communication skills and confidence speaking directly with patients.


• Proactive, organised and comfortable taking initiative.


• Able to work towards sales and booking targets.


• Comfortable working closely with practitioners and Reception.


• A patient-focused approach, without aggressive sales techniques.