Patient Administration Supervisor - Healthcare Services

Mediclinic International; Dubai; On-site; AED 167,000 - 257,000; Full time

Job summary

Mediclinic Creek Harbour in Dubai seeks a capable supervisor to oversee patient administration services, supervising a team of patient administrators and coordinating billing and insurance workflows. The role emphasizes quality patient services and accurate cash-up procedures at the clinic.

The ideal candidate holds a relevant degree and 2–3 years in a supervisory healthcare role, with strong MS Office skills and knowledge of hospital information systems. English is essential; Arabic is a plus.

Qualifications

• Bachelor's Degree or Diploma in a related field from an accredited institution.
• 2–3 years in a supervisory customer service role, preferably healthcare.
• Proficiency in MS Office and hospital information systems.
• Knowledge of medical insurance terminologies and processes.
• Excellent verbal and written English; Arabic is a plus.

Responsibilities

• Coordinate and supervise patient administration, insurance, billing and cash-up at the clinic.
• Lead and manage a team of Patient Administrators.
• Support the department or business unit manager with operational management.
• Strive to meet customer service expectations by improving patient service quality.
• Support a working environment that promotes quality, health and safety.

Skills

MS Office

Accounting and financial management

Hospital information systems

Medical insurance terminology

Medical terminology

Patient administration systems

English communication

Arabic language

Education

Bachelor's Degree

Diploma

Job description

Mediclinic Creek Harbour in Dubai seeks a capable supervisor to oversee patient administration services, supervising a team of patient administrators and coordinating billing and insurance workflows. The role emphasizes quality patient services and accurate cash-up procedures at the clinic.

The ideal candidate holds a relevant degree and 2–3 years in a supervisory healthcare role, with strong MS Office skills and knowledge of hospital information systems. English is essential; Arabic is a plus.