Parent Experience & Engagement Lead

RTC-1 Employment Services; Dubai; In loco; AED 100.000 - 167.000; Tempo pieno

Descrizione del lavoro

RTC-1 Employment Services places you with a premium British-curriculum school in Dubai as a Parent Relations Executive. You will act as the main liaison for parents, ensuring timely, professional responses and high-quality service.

You will coordinate meetings and events, foster strong relationships among families, teachers and leadership, and maintain records to drive satisfaction and retention. Fluency in English and excellent presentation are essential.

Competenze

• Minimum 3 relevant UAE experience in parent relations, school admissions, customer experience, guest relations or premium hospitality.
• Excellent English communication, interpersonal skills and professional presentation.
• Highly organized, approachable and capable of managing sensitive parent concerns and school events.

Mansioni

• Serve as the primary point of contact for parents, delivering professional, personalized support and resolving enquiries or concerns efficiently.
• Build strong relationships between families, teachers and school leadership through proactive communication and follow-up.
• Coordinate parent meetings, open houses, school events, information sessions and family engagement activities.
• Maintain accurate parent communication records, monitor feedback and support initiatives that improve satisfaction and retention.

Conoscenze

Parent relations

Customer service

English communication

Interpersonal skills

Event coordination

Relationship management

Descrizione del lavoro

RTC-1 Employment Services places you with a premium British-curriculum school in Dubai as a Parent Relations Executive. You will act as the main liaison for parents, ensuring timely, professional responses and high-quality service.

You will coordinate meetings and events, foster strong relationships among families, teachers and leadership, and maintain records to drive satisfaction and retention. Fluency in English and excellent presentation are essential.