Operations Supervisor - Fulfillment and Logistics

Amazon UAE; Dubai; On-site; AED 133,920 - 200,880; Full time

Benefits offered by this job

Strong career growth path in operations leadership

Exposure to fulfillment center environments

Opportunity to lead critical operations

Job summary

Amazon UAE is seeking an Operations Supervisor for its logistics and supply chain operations in Dubai. This position involves overseeing daily activities, leading teams, and ensuring compliance with safety standards. Ideal candidates have experience in logistics, strong leadership skills, and the ability to thrive in fast-paced environments.

The role offers a unique opportunity to drive operational excellence and improve customer experience through effective team management and logistics performance.

Qualifications

• Experience in warehouse, logistics, or fulfillment operations.
• Strong team leadership and people management ability.
• Comfortable working in fast-paced and constantly changing environments.
• Good understanding of performance metrics and operational controls.
• Strong problem-solving and analytical thinking skills.
• Ability to manage multiple priorities without losing focus on quality and safety.
• Clear communication skills and confidence in leading daily operational discussions.

Responsibilities

• Oversee day-to-day activities across AMZL and fulfillment center operations.
• Lead teams of operations assistants, delivery partners, and associates across assigned shifts.
• Allocate labor resources effectively based on workload and service requirements.
• Run shift meetings, assign tasks, and maintain clear communication across teams.
• Monitor operational KPIs and investigate root causes behind performance gaps.
• Implement practical process improvements to increase productivity and efficiency.
• Train, coach, and develop team members to strengthen engagement and capability.
• Ensure compliance with safety procedures and maintain a safe working environment.
• Support continuous improvement by identifying operational issues and driving corrective actions.
• Build strong coordination with cross-functional teams to maintain smooth site performance.

Skills

Warehouse and logistics operations

Team supervision and shift management

KPI analysis and performance improvement

Process improvement and root cause analysis

Safety and quality compliance

Labor planning and task allocation

Job description

Job Snapshot

• Role: Operations Supervisor
• Location: Dubai, UAE
• Industry: Logistics and Supply Chain
• Function: Operations-Plant Management
• Experience: 2-5 years
• Job Type: Full-time

Job Details

• Country: UAE
• City: Dubai
• Industry: Logistics and Supply Chain
• Function: Operations-Plant Management
• Salary: 12000-18000 (Estimated salary range based on similar jobs in Dubai; please confirm the final offer with the employer.)
• Gender: Any
• Candidate Nationality: Any
• Job Type: Full-time

Overview

Operations Supervisor Fulfillment and Logistics Dubai UAE logistics and supply chain hiring opportunity focused on leading daily warehouse and last mile teams, improving site productivity, and ensuring strong safety, quality, and customer service standards. This role is ideal for professionals who can manage fast-moving operations, coach frontline teams, and drive measurable performance improvements across fulfillment and logistics environments.

Key Responsibilities

• Oversee day-to-day activities across AMZL and fulfillment center operations
• Lead teams of operations assistants, delivery partners, and associates across assigned shifts
• Allocate labor resources effectively based on workload and service requirements
• Run shift meetings, assign tasks, and maintain clear communication across teams
• Monitor operational KPIs and investigate root causes behind performance gaps
• Implement practical process improvements to increase productivity and efficiency
• Train, coach, and develop team members to strengthen engagement and capability
• Ensure compliance with safety procedures and maintain a safe working environment
• Support continuous improvement by identifying operational issues and driving corrective actions
• Build strong coordination with cross-functional teams to maintain smooth site performance

Ideal Profile

• Experience in warehouse, logistics, or fulfillment operations
• Strong team leadership and people management ability
• Comfortable working in fast-paced and constantly changing environments
• Good understanding of performance metrics and operational controls
• Strong problem-solving and analytical thinking skills
• Ability to manage multiple priorities without losing focus on quality and safety
• Clear communication skills and confidence in leading daily operational discussions

Skills Set

• Warehouse and logistics operations
• Team supervision and shift management
• KPI analysis and performance improvement
• Process improvement and root cause analysis
• Safety and quality compliance
• Labor planning and task allocation

Why Join Us

• Opportunity to lead critical operations within a globally recognized logistics network
• Exposure to fulfillment center and last mile delivery environments
• Strong career growth path in operations leadership
• Fast-paced workplace that builds deep expertise in logistics, team management, and continuous improvement
• Chance to make a direct impact on customer experience through operational excellence