Operations Manager - Fulfillment Center

Amazon UAE; Dubai; On-site; AED 223,200 - 357,120; Full time

Benefits offered by this job

Career progression opportunities

Exposure to advanced fulfillment technologies

Job summary

Amazon UAE is looking for an Operations Manager to oversee the fulfillment center operations in Dubai. The ideal candidate should have at least 3 years of experience managing teams and improving operational performance. This fast-paced role offers exposure to advanced logistics technologies and significant career progression opportunities.

Responsibilities include leading Area Managers, ensuring productivity efficiency, and driving continuous improvement initiatives. A Bachelor's degree and problem-solving skills are essential, along with a commitment to safety standards.

Qualifications

• Minimum 3 years of experience in operations or team management.
• Experience handling performance metrics and process improvements.
• Ability to work flexible shifts including weekends and night schedules.

Responsibilities

• Lead and develop a team of Area Managers across operational shifts.
• Oversee daily fulfillment center activities to maintain productivity and efficiency.
• Analyze performance metrics and implement corrective actions to improve output.
• Coordinate with HR, Finance, Safety, and Security teams to ensure smooth operations.
• Drive continuous improvement initiatives across site operations.

Skills

Operations and warehouse management

Performance metrics analysis

Process improvement and lean techniques

Team leadership and workforce planning

Stakeholder coordination

Data-driven decision making

Education

Bachelor's degree or equivalent practical experience

Job description

Job Title: Operations Manager - Fulfillment Center

Job Snapshot

• Role: Operations Manager
• Location: Dubai, UAE
• Industry: Logistics and Supply Chain
• Function: Operations-Plant Management
• Experience: 3 years
• Job Type: Full-time

Overview

This position oversees day‑to‑day fulfillment operations, ensuring orders are processed, packed, and dispatched efficiently. It plays a central role in maintaining operational flow, improving site productivity, and ensuring customer delivery expectations are consistently met.

Job Details

• Country: UAE
• City: Dubai
• Industry: Logistics and Supply Chain
• Function: Operations-Plant Management
• Salary: 20,000-32,000 (Estimated salary range based on similar jobs in Dubai; please confirm the final offer with the employer.)
• Gender: Any
• Candidate Nationality: Any
• Job Type: Full-time

Key Responsibilities

• Lead and develop a team of Area Managers across operational shifts
• Oversee daily fulfillment center activities to maintain productivity and efficiency
• Analyze performance metrics and implement corrective actions to improve output
• Coordinate with HR, Finance, Safety, and Security teams to ensure smooth operations
• Drive continuous improvement initiatives across site operations
• Manage shift operations including workforce planning and issue resolution
• Monitor safety standards and ensure compliance across all processes
• Mentor and coach team members to enhance leadership capabilities

Ideal Profile

• Bachelor's degree or equivalent practical experience
• Minimum 3 years of experience in operations or team management
• Experience handling performance metrics and process improvements
• Ability to work flexible shifts including weekends and night schedules
• Strong leadership presence with ability to manage large teams
• Problem‑solving mindset with data-driven decision-making ability

Skills Set

• Operations and warehouse management
• Performance metrics analysis
• Process improvement and lean techniques
• Team leadership and workforce planning
• Stakeholder coordination
• Data-driven decision making

Why Join Us

• Opportunity to lead operations within a globally recognized logistics network
• Exposure to advanced fulfillment technologies and systems
• Fast‑paced environment with strong career progression opportunities
• High‑impact role directly contributing to customer satisfaction and delivery performance

About the Company

Amazon operates one of the most advanced fulfillment and logistics networks globally, enabling fast and reliable delivery through continuous innovation in operations and technology.