Operations Specialist

Finkraft.ai; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

Finkraft.ai in Dubai is seeking an Operations Specialist to bring structure, discipline, and visibility to day-to-day business operations. You will coordinate teams, monitor processes, and ensure that activities are completed on time.

The role emphasizes maintaining dashboards and trackers, tracking KPIs, preparing daily and weekly reports, and identifying bottlenecks. You will work with sales, delivery, customer success, and business operations teams to drive improvements.

Qualifications

• Experience in business/operations roles.
• Strong organizational skills.
• Proficient with Excel/Google Sheets.
• Experience with CRM or operational tools.
• Comfortable with dashboards and KPIs.
• Excellent follow-up skills.
• Ability to work independently.

Responsibilities

• Manage operations and coordinate daily activities.
• Track tasks, owners, deadlines, and completion.
• Identify bottlenecks and ensure processes are followed.
• Maintain operational visibility and dashboards.
• Prepare daily and weekly reports; track KPIs.

Skills

Operations management

Excel/Google Sheets

CRM tools

Dashboards & KPIs

Cross-functional coordination

Data analysis

Tools

CRM software

Dashboard tools

Spreadsheet software

Job description

Location: Dubai, United Arab Emirates Company: Finkraft.ai Employment Type: Full-time, subject to UAE/DIFC work authorization Priority: Immediate joiners preferred

About the Role

Finkraft.ai is looking for an Operations Specialist who can bring structure, discipline, and visibility to day-to-day business operations. The role involves coordinating teams, monitoring processes, maintaining operational data, identifying bottlenecks, and ensuring that assigned activities are completed on time.

What You'll Do

• Manage operations
• Coordinate daily operational activities
• Track tasks, owners, deadlines, and completion
• Identify operational bottlenecks
• Ensure processes are followed consistently
• Maintain operational visibility
• Prepare daily and weekly reports
• Track operational KPIs
• Maintain dashboards and trackers
• Highlight delays, gaps, and risks
• Improve processes
• Identify inefficient processes
• Create and maintain SOPs
• Recommend process improvements
• Work with different teams to implement improvements

What We're Looking For

Candidates should be highly organized, comfortable with numbers and data, and capable of managing multiple activities simultaneously. Experience working with sales, delivery, customer success, or business operations teams is preferred.

Requirements

• Experience in business/operations roles
• Strong organizational skills
• Strong Excel/Google Sheets skills
• Experience with CRM or operational tools
• Comfortable working with dashboards and KPIs
• Strong follow-up skills
• Ability to work independently

What We Don't Want

• Candidates looking only for routine administrative work
• Candidates uncomfortable with data and reporting
• Candidates who do not take ownership of deadlines
• Candidates requiring continuous supervision

Compensation & Growth

This role has a growth path toward larger operations and business-management responsibilities. Compensation will be discussed based on experience and fit.