Operations Specialist: Dashboards & Process Improvements

Finkraft.ai; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

Finkraft.ai in Dubai is seeking an Operations Specialist to bring structure, discipline, and visibility to day-to-day business operations. You will coordinate teams, monitor processes, and ensure that activities are completed on time.

The role emphasizes maintaining dashboards and trackers, tracking KPIs, preparing daily and weekly reports, and identifying bottlenecks. You will work with sales, delivery, customer success, and business operations teams to drive improvements.

Qualifications

• Experience in business/operations roles.
• Strong organizational skills.
• Proficient with Excel/Google Sheets.
• Experience with CRM or operational tools.
• Comfortable with dashboards and KPIs.
• Excellent follow-up skills.
• Ability to work independently.

Responsibilities

• Manage operations and coordinate daily activities.
• Track tasks, owners, deadlines, and completion.
• Identify bottlenecks and ensure processes are followed.
• Maintain operational visibility and dashboards.
• Prepare daily and weekly reports; track KPIs.

Skills

Operations management

Excel/Google Sheets

CRM tools

Dashboards & KPIs

Cross-functional coordination

Data analysis

Tools

CRM software

Dashboard tools

Spreadsheet software

Job description

Finkraft.ai in Dubai is seeking an Operations Specialist to bring structure, discipline, and visibility to day-to-day business operations. You will coordinate teams, monitor processes, and ensure that activities are completed on time.

The role emphasizes maintaining dashboards and trackers, tracking KPIs, preparing daily and weekly reports, and identifying bottlenecks. You will work with sales, delivery, customer success, and business operations teams to drive improvements.