Field Sales Operations Executive

Finkraft; Dubai; Hybrid; AED 180,000 - 300,000; Full time

Job summary

Finkraft.ai is building its UAE hospitality go-to-market engine in Dubai, focusing on enabling a field team to achieve higher productivity through territory planning, CRM discipline, and timely follow-ups. The role does not involve direct selling or senior hotel relationship management, but rather operates a field support system from a remote command-centre.

Responsibilities include planning, managing, and closing the day with precise logging, escalation of hot leads, and daily Plan vs.

Qualifications

• Proven experience managing a field-based team with measurable productivity gains.
• Fluency with a CRM system (e.g., Salesforce, Zoho, LeadSquared) or equivalent.
• Strong organizational and numerical skills; comfortable with dashboards and daily metrics.
• Assertive, process-minded, and capable of coaching junior team members.
• Willingness to travel across Dubai and operate largely from a remote command-centre setup.
• Based in Dubai/UAE or able to relocate immediately; valid UAE or DIFC work authorization.

Responsibilities

• Plan the day: review CRM data, prioritize accounts, assign hotels, set daily targets.
• Manage the day: track coverage, identify objections and hot leads, coach on outcomes.
• Ensure follow-through: log meaningful interactions, escalate hot leads immediately.
• Close the day: produce a daily Plan vs. Actual summary and outline priorities for the next day.

Job description

Job Description:

Company: Finkraft.ai

Location: Dubai, United Arab Emirates (field-basedwith a remote command-centre component)

Employment Type: Full-time, subject to UAE/DIFC workauthorization

Priority: Immediate joiners preferred

Aboutthe Role

Finkraft.aiis building its UAE hospitality go-to-market engine, targeting aggressivecoverage of the Dubai hotel market. This role does not involve direct selling —it involves running the operating system that makes a team of field associatessignificantly more productive: territory planning, CRM discipline, objectiontracking, follow-up management, and hot-lead escalation.

Thisis not a senior sales role, a hotel relationship-manager role, asurveillance/monitoring role, or an office administration role.

WhatYou'll Do

Plan theday

• Review CRM data, identify overdue follow-ups, andprevent duplicate account visits
• Prioritize hot and warm accounts and cluster hotelsgeographically for efficient coverage
• Assign hotels to field associates based on location,transport access, and individual strengths
• Set daily targets and run a short morning briefing withthe team

Managethe day

• Track which associates are covering which accounts andwhether planned meetings are happening
• Identify new objections, hot leads, and gaps in CRMdata as they arise
• Focus on outcomes and coaching rather than locationtracking

Ensurefollow-through

• Every meaningful interaction is logged with notes,objections raised, next action, owner, and due date
• Hot leads are escalated immediately — this includesengagement from Finance Directors, Commercial Directors, or General Managers,and any request for pricing, demos, pilots, or technical discussion

Closethe day

• Produce a daily Plan vs. Actual summary coveringaccounts targeted, meaningful conversations, meetings held, qualified and hotopportunities, CRM completeness, key objections, and priorities for the nextday

WhatWe're Looking For

Hospitalityexperience is not required. We’re specifically interested in candidates whohave personally managed a field team in one of the following industries:

• Payments or merchant acquisition
• Real estate (site-visit or broker teams)
• FMCG (territory or area sales management, beatplanning)
• Telecom, insurance, or financial-services fieldacquisition
• Logistics or delivery operations with team leadership
• B2B SME acquisition

Requirements

• Proven experience personally managing a field-basedteam, with measurable improvements in productivity or conversion
• Working fluency with a CRM system (e.g., Salesforce,Zoho, LeadSquared, or equivalent)
• Strong organizational and numerical skills; comfortableworking with dashboards and daily metrics
• Assertive, process-minded, and capable of coachingjunior or early-career team members
• Comfortable operating largely from a remotecommand-centre setup, with willingness to join the field when needed
• Based in Dubai/UAE or able to relocate immediately,with the ability to travel across the city
• Valid UAE or DIFC work authorization, or eligibility toobtain it — this will be verified as part of the hiring process before any workbegins

WhatWe Don't Want

• Candidates who have never managed or coordinated afield team
• Purely inside-sales or individual-contributorbackgrounds with no team management exposure
• Candidates who measure success primarily by visit countrather than qualified outcomes
• Desk-only or fully remote preferences that don't allowfor occasional field presence

Compensation& Growth

Thisrole reports into the UAE Business/Operations function and has a clear growthpath toward managing a larger field team as coverage scales. Compensation willbe discussed based on experience and fit.

Finkraft.ai is committed to complyingwith all applicable UAE and DIFC labour regulations. All engagements aresubject to appropriate work authorization verification prior to commencement ofwork.