Operations Executive (Services)

Prypco; Dubai; Presencial; AED 180 000 - 300 000; Tempo integral

Resumo da oferta

Prypco in Dubai is seeking an Operations specialist to own end-to-end Golden Visa processing, from medical scheduling to visa issuance, coordinating with external agencies. This is a high-volume, detail-critical role handling confidential client data and vendor payments.

You will track documents, coordinate with vendors, and ensure accuracy in Salesforce and operational trackers, supporting month-end closures and related services as needed.

Qualificações

• 3 years in operations or a process-driven role.
• Experience with UAE government portals and processes (GDRFA, ADJD, DLD).
• Experience managing external vendors preferred.
• Salesforce or similar CRM experience.
• Strong Advanced Excel skills.
• Discretion handling confidential client information.

Responsabilidades

• Process Golden Visa applications end to end
• Coordinate medical appointments and visa progression with external agencies
• Track client documents with vendors
• Escalate delays before reaching the client
• Validate vendor invoices
• Process vendor payouts and referrer commissions through payment
• Maintain accurate case records in Salesforce and trackers
• Produce conversion report and lot allocations accurately
• Complete month end closure activities for the BU
• Support ancillary services including attestation
• POA valuation and Will Services filings

Conhecimentos

Operations

Vendor management

CRM (Salesforce)

Advanced Excel

Data privacy

Ferramentas

Salesforce CRM

Microsoft Excel

Descrição da oferta de emprego

About the role

Own the end-to-end processing of Golden Visa applications from medical scheduling through to visa issuance alongside the vendors and agencies the process depends on This is a high-volume detail-critical role involving client personal data government applications and vendor payments where accuracy at first pass matters more than speed

Responsibilities

• Process Golden Visa applications end to end
• coordinating medical appointments and visa progression with external agencies Track client documents sent to and returned from vendors
• chasing any case that passes its expected return date and escalating delays before they reach the client Validate vendor agent broker invoices
• process vendor payouts and referrer commissions through to confirmed payment Maintain accurate case records in Salesforce and operational trackers at all times Produce the conversion report and lot allocations accurately and to schedule Complete month end closure activities for the BU Support ancillary services including attestation
• POA valuation and Will Services filings

Requirements

• 3 years in operations
• visa services
• document processing or a comparable process-driven role
• Experience with UAE government portals and processes
• GDRFA DLD ADJD or similar
• preferred Experience managing external vendors
• Salesforce or comparable CRM experience
• Strong Advanced Excel skills
• Discretion handling confidential client information