Operations Coordinator

Scancruit DMCC; Dubai; On-site; AED 89,280 - 133,920; Full time

Benefits offered by this job

Opportunity to develop Consultant skills

Salary based on qualifications

Relaxed atmosphere with great colleagues

Job summary

A leading consultancy firm based in Business Bay, Dubai is seeking an Operations Coordinator to manage visa operations and client documentation. The ideal candidate will have 2-3 years of coordination experience, strong communication and organizational skills, and an ability to engage with clients effectively. This role offers a competitive salary based on qualifications and a dynamic work environment with great colleagues.

Qualifications

• 2-3 years of experience in a coordination role.
• Experience with UAE and Offshore business setup.
• Business level English proficiency.

Responsibilities

• Process applications and ensure accurate handling.
• Manage all aspects of visa operations and legal documents.
• Handle client queries and ensure timely resolutions.
• Provide monthly reports to the Head of Department.
• Maintain records and oversee office coordination.

Skills

Effective communication skills

Strong organizational skills

Interpersonal skills

Experience with CRM-Systems

Proficiency in Microsoft Office

Proficiency in Google Suite

Ability to meet quotas

Job description

Operations Coordinator for Mainland Company

Job Responsibilities

• Process various applications, which are being received from different clients, and ensure their accurate handling according to the set procedures and their finalization within.
• Responsible for all aspects of visa operations such as issuing, monitoring, updating and distribution, also preparing and checking all the legal documents to ensure that all the information provided is correct and accurate.
• Handling general online queries, email and calls related to Government Services and all aspect of business category to ensure resolutions and responding act to the customer in a timely manner.
• Managing and solving client visa issues and any related inquiries.
• Giving a timely report to the Head of the Department monthly.
• Knowledge of local rules and regulations.
• Responsible to maintain the proper records in system and files punctually.
• Oversee all aspects of general office coordination

Qualifications

• Effective communication skills
• Strong organizational and interpersonal skills
• Experience working with CRM-Systems, Microsoft Office and Google suite
• High-energy and passion
• Demonstrated ability to meet quotas

We expect that you

• Have great experience to guide Clients for a UAE and Offshore Business setup
• Experience in documentation processing for trade license, visa and other services required
• Minimum 2-3 years’ experience in a similar coordination role communicating with free zone staff for all documentation processing for trade license, visa and other services
• Speak and write in a business level of English
• Have a great network in the business in Dubai

With us you get

• An opportunity to develop your Consultant skills
• Salary by qualifications
• Great colleagues in a relaxed atmosphere
• An exciting workday in our nice office in Business Bay, Dubai