Operations Associate

Farah Experiences LLC; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading entertainment company in the United Arab Emirates is seeking enthusiastic individuals to ensure guest safety and enhance the experience at rides and attractions. Candidates should possess strong customer service and communication skills, be able to work under pressure, and have a passion for guest interaction. The role involves welcoming guests, enforcing safety rules, and managing attractions efficiently.

Qualifications

• Good customer service skills.
• Good communication skills.
• Ability to work within a team and independently.
• Outgoing personality with a passion for guest interaction.
• English language proficiency.
• Capability to work under pressure and long shifts.

Responsibilities

• Welcome guests warmly.
• Enforce ride safety rules.
• Conduct height measuring accurately.
• Organize queuing systems for attractions.
• Check ride restraints and safety equipment.
• Handle emergency situations effectively.

Skills

Customer service skills

Communication skills

Teamwork

Outgoing personality

Ability to work under pressure

English language proficiency

Job description

Job Scope

• Welcome the guests in a warm and friendly manner.
• Ensure all rides and attractions rules and regulations are enforced at all times.
• Ensure all rides and attractions start up and closedown procedures are completed correctly.
• Organize and regulate queuing systems for all rides and attractions.
• Ensure height measuring is conducted accurately and efficiently.
• Ensure ride platforms are organized for operation.
• Explain, distribute and fit ride safety clothing to guests that require it.
• Ensure that guests load and unload from rides and attractions safely and efficiently.
• Check all ride restraints, safety belts and attraction equipment properly to ensure guests are safe and comfortable at all times.
• Be able to use the ride stop and emergency stop functions effectively and confidently.
• Follow all Health and Safety policies and procedures.
• Ensure that the daily ride documentation is kept up to date, tidy and accurate.
• Handle and lead ride downtimes and emergency situations as and when required.
• Ability to stay focused at all times, during long shifts and quiet / busy periods in the park.
• Any other tasks that may be required from time to time to perform to meet the needs of the business.

Qualifications

• Good customer service skills
• Good communication skills
• Ability to work within a team and on their own
• Outgoing and enthusiastic personality and have a passion for guest interaction and communication
• Speak and understand English language
• Ability to work under pressure and long shift times

Interested in this opportunity? Apply now!