Operations Associate

Management Solutions International MSI; Dubai; On-site; AED 100,000 - 145,000; Full time

Job summary

Management Solutions International MSI in Dubai seeks an Operations Associate to handle day-to-day admin and system tasks for SCM customers, driving operational excellence and ensuring satisfaction across internal and external stakeholders. The role requires a Bachelor’s degree and strong MS Office skills (Excel, PowerPoint) with familiarity of Outlook and MS Teams; SAP knowledge is a plus.

You will support documentation workflows, monitor KPIs, and collaborate with multiple teams to meet tight

Qualifications

• Bachelor's degree required.
• Strong Excel and PowerPoint skills.
• Experience with SAP is preferable.

Responsibilities

• Ensures assigned task is done diligently and error-free.
• Meets tight timelines for document submission.
• Monitors and ensures KPIs for documentation are met.

Skills

Excel

PowerPoint

Outlook

MS Teams

SAP

Education

Bachelor's degree

Tools

SAP

Job description

Job Description

Operations Associate- The core purpose of the role is to handle the day-to-day admin and system related tasks for SCM customers and achieve operational excellence while managing both internal and external customer satisfaction.

Role Responsibilities

Responsibility

• Ensures assigned task is done diligently error free.
• Ensures to meet tight timelines for document submission.
• Monitor and ensures agreed KPI’s for documentation are met.

Key Competencies

Behavioral

• Adopts an attitude of Customer Experience.
• Effective and clear Communication skills.
• Stakeholder Management skills
• Full overview and strong coordinating and follow up skills across multiple stakeholders
• Proactive and time management skills

Technical

• Good knowledge of Excel and PowerPoint.
• Good knowledge to work on Outlook and MS teams.
• SAP knowledge is preferable.

Education

• Bachelor’s degree

Languages

• English