Supplier Management Assistant

Shaws Grocery; Dubai; On-site; AED 75,000 - 110,000; Full time

Job summary

Shaws Grocery in Dubai seeks a Supplier Management Assistant to coordinate day-to-day supplier relationships, maintain records, and support onboarding and performance tracking. You will work with procurement, finance, logistics, and warehousing to ensure accuracy and efficiency across supplier activities.

The role requires strong organizational and communication skills, proficiency with MS Office, and a proactive approach to resolving supplier issues while ensuring compliance and data accuracy.

Qualifications

• Diploma or Bachelor’s degree in Supply Chain Management, Procurement, Purchasing, Business Administration, Logistics, Operations Management, or related discipline.
• Strong understanding of supplier management, procurement, and supply chain processes.
• Excellent organizational, coordination, and attention to detail abilities.
• Proficiency in Microsoft Office, especially Excel, Word, PowerPoint, and Outlook.

Responsibilities

• Assist with daily supplier management and coordination activities.
• Maintain accurate supplier profiles, contact details, product information, pricing, and records.
• Support supplier onboarding, registration, documentation, and account maintenance processes.
• Coordinate with suppliers regarding quotations, availability, pricing, specifications, order status, and required documents.
• Monitor supplier orders, deliveries, commitments, and outstanding actions with timely follow-up.
• Support supplier performance tracking, service levels, delivery accuracy, and availability indicators.
• Maintain supplier contracts, certificates, compliance documents, quotations, and invoices.
• Verify supplier information and documentation for accuracy and completeness.
• Coordinate with cross-functional teams to resolve supplier-related matters.
• Identify and follow up on delivery delays, shortages, quality concerns, pricing discrepancies.
• Support supplier reviews, performance reporting, and routine communication.
• Prepare supplier reports, performance summaries, and order updates.

Skills

Supplier coordination

Attention to detail

Analytical skills

Excel

Communication

Cross-functional collaboration

Documentation management

MS Office

Education

Bachelor’s degree in Supply Chain or related

Diploma in SCM/Procurement (optional)

Tools

ERP systems

MS Office

Job description

Role Description As a Supplier Management Assistant, you will support the day-to-day management and coordination of supplier relationships, information, documentation, and operational activities. You will work closely with procurement, purchasing, finance, logistics, warehouse, and other internal teams to maintain accurate supplier records and support effective supplier performance and business operations.

Key responsibilities include:

• Assist with daily supplier management and coordination activities.
• Maintain accurate and up-to-date supplier profiles, contact details, product information, pricing, and related records.
• Support supplier onboarding, registration, documentation, and account maintenance processes.
• Coordinate with suppliers regarding quotations, product availability, pricing, specifications, order status, delivery schedules, and required documents.
• Monitor supplier orders, deliveries, commitments, and outstanding actions and ensure timely follow-up.
• Assist with tracking supplier performance, service levels, delivery accuracy, product availability, and other relevant indicators.
• Maintain supplier contracts, certificates, compliance documents, quotations, invoices, and related records in an organized manner.
• Verify supplier information and documentation for accuracy, completeness, and validity.
• Coordinate with procurement, purchasing, finance, warehouse, logistics, inventory, and operations teams to resolve supplier-related matters.
• Assist with identifying and following up on delivery delays, shortages, quality concerns, pricing discrepancies, and other supplier issues.
• Support supplier reviews, performance reporting, and routine supplier communication.
• Prepare supplier reports, performance summaries, order updates, and other management information.
• Assist with supplier data maintenance and ensure relevant systems and databases remain accurate and current.
• Support improvements to supplier management processes, data accuracy, documentation, and operational efficiency.
• Ensure supplier-related activities follow company policies, procedures, approval requirements, and compliance standards.
• Perform other administrative, analytical, and operational duties related to supplier management as required.

Qualifications

• Diploma or Bachelor’s degree in Supply Chain Management, Procurement, Purchasing, Business Administration, Logistics, Operations Management, or a related discipline.
• Good understanding of supplier management, procurement, purchasing, and supply chain processes.
• Strong organizational and coordination skills with excellent attention to detail.
• Good analytical, numerical, and problem-solving abilities.
• Proficiency in Microsoft Office, particularly Excel, Word, Power Point, and Outlook.
• Strong written and verbal communication skills.
• Good supplier coordination, relationship management, and follow-up skills.
• Ability to maintain accurate supplier records and manage commercial documentation professionally.
• Ability to manage multiple suppliers, tasks, priorities, and deadlines effectively.
• Strong cross-functional collaboration and interpersonal skills.
• Familiarity with ERP, procurement, supplier management, or contract management systems is an advantage.
• Ability to identify discrepancies, operational risks, and supplier-related issues.
• Proactive, responsible, and detail-oriented approach to work.
• Good understanding of confidentiality, compliance, and data accuracy requirements.
• Flexible and adaptable to changing supplier and business requirements.
• Willingness to learn new systems, procedures, and supplier management processes.