Operations Associate — SCM Admin & Customer Experience

Management Solutions International MSI; Dubai; On-site; AED 100,000 - 145,000; Full time

Job summary

Management Solutions International MSI in Dubai seeks an Operations Associate to handle day-to-day admin and system tasks for SCM customers, driving operational excellence and ensuring satisfaction across internal and external stakeholders. The role requires a Bachelor’s degree and strong MS Office skills (Excel, PowerPoint) with familiarity of Outlook and MS Teams; SAP knowledge is a plus.

You will support documentation workflows, monitor KPIs, and collaborate with multiple teams to meet tight

Qualifications

• Bachelor's degree required.
• Strong Excel and PowerPoint skills.
• Experience with SAP is preferable.

Responsibilities

• Ensures assigned task is done diligently and error-free.
• Meets tight timelines for document submission.
• Monitors and ensures KPIs for documentation are met.

Skills

Excel

PowerPoint

Outlook

MS Teams

SAP

Education

Bachelor's degree

Tools

SAP

Job description

Management Solutions International MSI in Dubai seeks an Operations Associate to handle day-to-day admin and system tasks for SCM customers, driving operational excellence and ensuring satisfaction across internal and external stakeholders. The role requires a Bachelor’s degree and strong MS Office skills (Excel, PowerPoint) with familiarity of Outlook and MS Teams; SAP knowledge is a plus.

You will support documentation workflows, monitor KPIs, and collaborate with multiple teams to meet tight