Operations Associate - Store Support

AlFuttaim; Dubai; On-site; AED 55,800 - 83,700; Full time

Job summary

AlFuttaim in Dubai, United Arab Emirates seeks an Operations Associate – Store Support to oversee cash office tasks, stock control, reporting, and back‑office coordination. The role requires accuracy, organization, and experience in retail operations with SAP/BI/Tableau proficiency.

The successful candidate will manage cash handling, invoices, and stock records while supporting store teams, procurement, and safety procedures to ensure smooth trading hours.

Qualifications

• Experience in retail operations or store administration.
• Familiarity with cash handling, petty cash, and invoice tracking.
• Knowledge of SAP, BI or Tableau for reporting.

Responsibilities

• Record daily cash collections and support cash office activities.
• Manage petty cash, maintain records, and ensure accuracy.
• Track invoices and resolve discrepancies in records.
• Ensure compliance with company policies and internal controls.
• Prepare store performance reports using SAP/BI/Tableau.
• Assist stock management, receiving, and back-office tasks.

Skills

Retail operations

Store administration

Cash office management

Petty cash handling

Invoice tracking

Stock management

Inventory counts

Back-office support

Communication with teams

Tools

SAP

BI

Tableau

Job description

Operations Associate – Store Support – Dubai, UAE

Job Snapshot: Role: Operations Associate – Store Support
Location: Dubai, United Arab Emirates
Industry: Retail
Function: Retail
Experience: Retail operations or store administration
Job Type: Full-time

Operations Associate – Store Support in Dubai, United Arab Emirates is a retail hiring opportunity for an organized store operations professional who can support cash office activity, stock control, reporting, store maintenance, and back-office coordination. The role is suited for a detail-focused candidate with retail operational experience, strong administrative discipline, and working knowledge of SAP, BI, Tableau, inventory processes, cash handling, and store support procedures.

Key Responsibilities

• Record daily cash collections and support cash office activities in line with company procedures.
• Manage petty cash transactions, maintain supporting records, and ensure cash-related tasks are completed accurately.
• Track invoices, check documentation, and follow up on discrepancies to support clean store administration.
• Ensure all cash handling, invoice tracking, and back-office processes follow company policies and internal control standards.
• Support the flow of information between store teams, back-office staff, management, and relevant business functions.
• Prepare and generate store performance reports using SAP, BI, Tableau, and related reporting tools.
• Assist with back-office operations to help the store run smoothly during trading hours.
• Support stock management on the sales floor by helping ensure products are available, organized, and presented correctly.
• Assist with receiving new shipments, checking delivered items, organizing stock, and updating relevant records.
• Help with inventory counts, cycle counts, and stock checks to maintain accurate stock records.
• Use stock loss results, stock record reports, SOP knowledge, and process controls to support inventory accuracy.
• Identify stock discrepancies and coordinate with the relevant team members for timely correction.
• Help maintain a clean, safe, and organized store and back‑office environment.
• Assist in ordering store supplies, monitoring resource availability, and supporting procurement-related follow‑up.
• Follow store safety protocols, operational standards, and company procedures during all daily activities.
• Support store performance by maintaining accurate records, timely reports, clear communication, and dependable administrative follow‑through.

Ideal Profile

• Experience in retail operations, store administration, back‑office support, inventory support, or a similar retail environment.
• Previous exposure to cash office tasks, petty cash handling, invoice tracking, or stock administration is preferred.
• Basic knowledge of SAP, BI, Tableau, or similar store reporting and business intelligence tools.
• Strong organizational skills with the ability to manage multiple daily tasks in a busy retail environment.
• High attention to detail when handling cash records, invoices, stock reports, inventory counts, and store documentation.
• Good communication skills with the ability to work effectively with store teams, management, warehouse, finance, and support functions.
• Practical understanding of stock management, receiving processes, store replenishment, sales floor support, and retail SOPs.
• Able to follow safety protocols, company policies, store standards, and operational guidelines consistently.
• Positive attitude with a service-focused approach and willingness to support different areas of store operations.
• Comfortable working with reports, trackers, system updates, and routine administrative follow‑up.
• Reliable, accurate, and able to maintain discipline in repetitive but important operational processes.

Skills Set

• Retail operations
• Store administration
• Cash office management
• Petty cash handling
• Invoice tracking
• Stock management
• Inventory counts
• Stock reconciliation
• Shipment receiving
• Back‑office operations
• Store maintenance support
• Sales floor support
• SAP reporting
• BI reporting
• Tableau
• Store performance reports
• Stock loss reporting
• Stock record reports
• SOP compliance
• Procurement support
• Supplies ordering
• Documentation control
• Team communication
• Administrative coordination
• Safety protocol compliance
• Retail process control

Salary: 5,000-7,500 AED (estimated range; final offer to be confirmed with the employer)