Offboarding Specialist Jobs in Dubai UAE | Exit Interview & Employee Retention

Uae Job Alert; Dubai; On-site; AED 167,000 - 257,000; Full time

Job summary

NAFFCO is seeking an experienced Offboarding Specialist to manage the employee exit process and support retention initiatives. You will conduct professional exit interviews, gather feedback, analyze turnover trends, and provide data-driven recommendations to improve engagement and retention across the organization.

The role requires strong communication, analytical, and confidentiality skills, with proficiency in Excel and HRIS.

Qualifications

• Bachelor’s degree in HR, business administration, or a related field.
• Experience in HR operations, employee relations, or offboarding processes is preferred.
• Excellent communication and interpersonal skills.
• Strong analytical and reporting abilities.
• Proficiency in Microsoft Excel and HR information systems.
• Ability to handle confidential information with professionalism.
• Strong organizational and problem-solving skills.

Responsibilities

• Conduct professional exit interviews with employees prior to their final working day.
• Meet departing employees across locations to gather feedback.
• Build trust to understand reasons behind resignations.
• Maintain complete confidentiality while handling sensitive information.
• Ensure exit interview records are completed accurately and submitted on time.
• Analyze turnover trends by department, location, job category, and demographics.
• Prepare monthly attrition reports with insights and recommendations.
• Support HR leadership with workforce analytics to improve retention.

Skills

Communication skills

Analytical skills

Organizational skills

Problem-solving

Interpersonal skills

Education

Bachelor’s degree in HR/Business Admin or related field

Tools

Microsoft Excel

HRIS

Job description

ob Overview

NAFFCO is looking for an experienced Offboarding Specialist to manage the employee exit process and support workforce retention initiatives. The successful candidate will conduct professional exit interviews, gather valuable employee feedback, analyze turnover trends, and provide data-driven recommendations to improve employee engagement and retention across the organization.

Key Responsibilities

Employee Exit Management

• Conduct professional exit interviews with employees before their final working day.
• Meet departing employees across various company locations to gather honest and constructive feedback.
• Build trust with employees to understand the primary reasons behind resignations.
• Maintain complete confidentiality while handling sensitive employee information.
• Ensure exit interview records are completed accurately and submitted on time.

Attrition Analysis & Reporting

• Maintain organized records of employee exit data.
• Analyze turnover trends by department, business unit, location, supervisor, job category, and employee demographics.
• Monitor hiring trends within the industry and identify patterns affecting employee movement.
• Prepare monthly attrition reports with meaningful insights and recommendations.
• Support HR leadership with workforce analytics to improve retention strategies.

Employee Retention Support

• Identify employees who may benefit from retention discussions before their departure.
• Share valuable feedback with HR and management to improve workplace satisfaction.
• Recommend initiatives that strengthen employee engagement and reduce voluntary turnover.
• Support continuous improvement of the organization’s offboarding process.

Required Skills & Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Experience in HR operations, employee relations, or offboarding processes is preferred.
• Excellent communication and interpersonal skills.
• Strong analytical and reporting abilities.
• Proficiency in Microsoft Excel and HR information systems.
• Ability to handle confidential information with professionalism.
• Strong organizational and problem-solving skills.

Key Performance Indicators (KPIs)

• High completion rate for employee exit interviews.
• Timely submission of accurate exit interview reports.
• Monthly attrition reports delivered within deadlines.
• Reliable workforce analytics and reporting.
• Identification of turnover trends and retention opportunities.
• Actionable recommendations to improve employee retention.
• Positive employee experience during the offboarding process.
• High standards of data accuracy and reporting quality.

Why Join NAFFCO?

• Opportunity to work with one of the region’s leading organizations.
• Professional career growth and development.
• Collaborative and supportive work environment.
• Exposure to HR analytics and strategic workforce planning.
• Competitive salary and employee benefits.