NAV ERP & CRM Solutions Consultant (Dynamics NAV 2016)

Middle East Retail Group; Dubai; On-site; AED 400,000 - 640,000; Full time

Job summary

Middle East Retail Group seeks a Techno-Functional Business Manager to lead NAV ERP, CRM, and e-Commerce initiatives across planning, integration and process re-engineering. You will manage the full life cycle of applications with product teams and owners, ensuring quality delivery to Operations.

Ideal candidates have 5–6 years in a similar role, with fashion retail exposure, strong project management, and experience with NAV ERP 2016 modules.

Qualifications

• Bachelor’s degree in IT.
• 5-6 years of experience in a similar techno-functional role.
• Experience in Fashion Retail industry preferred.
• Experience implementing continuous improvement systems and removing process inefficiencies.
• Proven project management experience and ability to operate at managerial level.
• Experience of managing and developing people, working to strategic objectives.
• Experience of working with SQL databases.
• Strong interpersonal skills with ability to influence managers and staff.
• Well organized with attention to detail.
• Self-motivated with drive to meet deadlines and targets.

Responsibilities

• Manage and plan the entire life cycle of applications with development teams and application owners.
• Ensure delivery quality when the product is handed to Operations.
• Collaborate with business owners and implementation teams for requirements, implementation and rollout.
• Define, track, monitor, and act on performance metrics for assigned applications.
• Visualize and present ongoing trends to business stakeholders.
• Coordinate with vendors to meet delivery dates and quality levels.
• Optimize sourcing to improve quality and reduce costs.
• Experience with NAV 2016 modules (Inventory, Finance, Warehouse).
• Data preparation, migration and validation; import/export via EDI.
• Document technical implementations and prepare user manuals; conduct end-user trainings.
• Apply ERP security best practices for user rights.
• Experience with database backup and recovery tasks.

Skills

Project management

People management

SQL

Interpersonal skills

Attention to detail

Self-motivated

Education

Bachelor's degree in IT

Tools

Microsoft Dynamics NAV

Job description

Middle East Retail Group seeks a Techno-Functional Business Manager to lead NAV ERP, CRM, and e-Commerce initiatives across planning, integration and process re-engineering. You will manage the full life cycle of applications with product teams and owners, ensuring quality delivery to Operations.

Ideal candidates have 5–6 years in a similar role, with fashion retail exposure, strong project management, and experience with NAV ERP 2016 modules.