ERP Systems Analyst: D365/NAV Upgrades & Data Migration

IKEA Gruppe; Dubai; On-site; Confidential; Full time

Job summary

Al-Futtaim Group is seeking a System Analyst to coordinate configuration, upgrades, and maintenance of Microsoft NAV/BC/D365, CRM, and cloud solutions across UAE and Middle East stores. The role requires close collaboration with the digital & IT team, business users and functional heads.

Responsibilities include upgrade activities, data migration, process alignment with IKEA concepts and Al-Futtaim framework, and delivering projects with quality and governance in place.

Qualifications

• 7+ years of experience in business analysis, system design & development, and ERP implementation in the retail industry.
• Strong understanding of Microsoft Dynamics 365 solution and NAV/Business Central, Azure DevOps or other CI/CD tools.
• Experience with API integrations and testing, and knowledge of payment gateway integration is desirable.
• Sound knowledge of SQL DB administration and programming, with basic cloud operations knowledge (AWS or Azure).

Responsibilities

• Coordinate upgrade and data migration from legacy systems to modern ERP, ensuring data quality and governance.
• Collaborate with functional heads to translate business needs into functional specifications and technical design documents.
• Deliver MS NAV/BC/D365 & Cloud projects on time, within budget and project methodology.

Skills

Dynamics 365

SQL

Communication

APIs

Education

B.Sc. Computer Science/IT

Tools

Azure DevOps

CI/CD

Job description

Al-Futtaim Group is seeking a System Analyst to coordinate configuration, upgrades, and maintenance of Microsoft NAV/BC/D365, CRM, and cloud solutions across UAE and Middle East stores. The role requires close collaboration with the digital & IT team, business users and functional heads.

Responsibilities include upgrade activities, data migration, process alignment with IKEA concepts and Al-Futtaim framework, and delivering projects with quality and governance in place.