MEA Telecom Sales Leader: Strategic Accounts & Renewals

Human Ventures, LLC.; Dubai; On-site; AED 400,000 - 447,000; Full time

Job summary

Ookla is seeking an experienced Sales Manager to manage a broad portfolio of telecommunications operators and regulatory customers across the Middle East and Africa. You will own renewals, drive customer retention, and lead cross-sell initiatives to maximize recurring revenue while coordinating with success, product, and technical teams.

The role requires strategic account planning, stakeholder management across levels, and a track record of growing enterprise accounts in telecom markets.

Qualifications

• 7–12 years of B2B sales or strategic account management experience.
• Proven experience managing and expanding major telecommunications operator accounts.
• Strong renewal and revenue retention discipline.

Responsibilities

• Own commercial relationship and development of an assigned portfolio of operators and regulatory customers.
• Develop and execute strategic account plans aligned with regional growth and customer priorities.
• Build relationships across multiple levels from operations to executives.
• Identify whitespace and cross-sell/upsell opportunities across Ookla's portfolio.
• Coordinate with Customer Success and product teams to deliver measurable value.

Skills

Strategic account management

Consultative selling

Forecasting & pipeline management

Executive stakeholder management

Cross-functional collaboration

Negotiation

Education

Bachelor's degree in Business, Telecommunications, Engineering, Information Technology, Computer Science, or a related discipline

MBA or advanced business qualification is advantageous

Tools

CRM systems

Job description

Ookla is seeking an experienced Sales Manager to manage a broad portfolio of telecommunications operators and regulatory customers across the Middle East and Africa. You will own renewals, drive customer retention, and lead cross-sell initiatives to maximize recurring revenue while coordinating with success, product, and technical teams.

The role requires strategic account planning, stakeholder management across levels, and a track record of growing enterprise accounts in telecom markets.