Marina Supervisor - Marina Operations

Wynn Al Marjan Island; Ras Al Khaimah; On-site; AED 180,000 - 240,000; Full time

Benefits offered by this job

Salary paid in AED

Leave policy and incentives

Employee benefits

Job summary

Wynn Al Marjan Island seeks a Marina Supervisor to oversee daily marina operations and ensure the safe, efficient delivery of marina services. Reporting to the Director - Marina Operations, you will lead dock operations, coach the marina team, coordinate vessel movements, and uphold Wynn standards to deliver a world-class guest experience.

The ideal candidate will have 2–5 years of operational marina or related experience, with a Diploma in Marine/Marina Operations preferred.

Qualifications

• Diploma or vocational qualification in Marine Operations or related field favored.
• 2–5 years of operational marina or hospitality experience preferred.
• VHF Radio Operator's Licence and First Aid certifications preferred.
• Strong leadership and guest-service orientation.
• Proficient English verbal and written communication.

Responsibilities

• Supervise safe and efficient daily marina operations including vessels and berthing.
• Lead and coach dock attendants, ensuring procedures and safety standards are followed.
• Coordinate guest transport, baggage handling, waste, pump-out and deliveries.
• Monitor health, safety, environmental, security, and operational standards.
• Provide navigational and vessel communication guidance when required.
• Maintain vessel records, documentation, and admin tasks for marina office.
• Inspect berths, pontoons, mooring systems, and marina equipment daily.
• Coordinate maintenance with relevant departments to keep facilities safe.
• Respond to guest requests/complaints and ensure exceptional service.
• Collaborate with Security on access control and incident reporting.
• Lead first-response during incidents and support drills and readiness.
• Prepare operational and incident reports and shift handovers.
• Support onboarding, training, and development of the team.
• Uphold Wynn service standards and professional conduct.

Skills

Leadership

Guest-service

Communication

Marina operations

Safety awareness

MS Office

VHF radio

First aid

Swimming

Education

Diploma in Marine/Marina Operations

Tools

Marina management systems

Microsoft Office

Job description

Wynn Al Marjan Island will be the first integrated resort in the UAE. Set to open in 2027, the resort will belocated50 miles from Dubai International Airport in the emirate of Ras Al Khaimah. The resort will offer 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club. It will feature multiple swimming and wading pools, a five-star spa, a salon, a shopping promenade, and a celebrations and events center.

About the Position:

Wynn Al Marjan Island is currently seeking a Marina Supervisor - Marina Operations to oversee the daily operation of the marina and ensure the safe, efficient, and professional delivery of marina services.

Reporting to the Director - Marina Operations, this role is responsible for leading dock operations, supervising marina team members, coordinating vessel movements, and supporting exceptional guest experiences. The Marina Supervisor will play a key role in ensuring operational excellence, maintaining safety standards, and fostering a culture of teamwork and accountability across the marina operation.

With a strong focus on leadership, service excellence, and operational efficiency, this role will contribute to delivering a world-class marina experience while upholding the standards that define the Wynn brand.

The primary duties and responsibilities of this role are:

• Supervise the safe and efficient delivery of daily marina operations, including vessel arrivals and departures, berthing activities, dockside support, marina utilities, and workboat operations.
• Lead, coach, and support Dock Attendants, ensuring all activities are carried out in accordance with approved operating procedures and safety requirements.
• Coordinate marina services including guest transportation, baggage handling, waste collection, pump-out services, deliveries, and other guest-related requests.
• Monitor daily marina operations to ensure compliance with health and safety, environmental, security, and operational standards.
• Provide navigational guidance and vessel communication through approved marine communication channels when required.
• Support marina office operations by ensuring vessel records, operational documentation, and administrative requirements are completed accurately and on time.
• Conduct daily inspections of berths, pontoons, marina infrastructure, mooring systems, and marina equipment.
• Coordinate routine and corrective maintenance activities with the appropriate departments to ensure facilities remain in safe operating condition.
• Respond proactively to guest requests, concerns, and complaints, ensuring prompt resolution and exceptional service delivery.
• Work closely with Security to maintain controlled marina access and report any unauthorized or suspicious activity.
• Lead first-response activities during operational incidents and support emergency preparedness, drills, and response procedures.
• Prepare operational reports, incident reports, shift handovers, and other required documentation.
• Monitor compliance with marina regulations, operational procedures, and company policies.
• Support team onboarding, operational training, safety training, and continuous development initiatives.
• Promote a positive team culture by providing coaching, guidance, and performance support to marina team members.
• Uphold Wynn service standards, company values, and professional conduct at all times.

About You:

• Diploma or vocational qualification in Marine Operations, Marina Operations, Nautical Studies, Hospitality Management, or a related discipline is advantageous.
• Two to five years of operational experience within a marina, maritime, hospitality, watersports, or related environment.
• Demonstrated experience leading, coaching, and developing operational teams.
• VHF Radio Operator's Licence preferred.
• Basic First Aid certification preferred.
• Proficient swimming ability is required.
• Excellent verbal and written communication skills in English; additional languages are an advantage.
• Working knowledge of marina management systems and Microsoft Office applications.
• Strong leadership, problem-solving, communication, and guest-service skills.
• Ability to make sound operational decisions while maintaining safety and service standards.
• Comfortable working in an outdoor marina environment, including on pontoons and workboats.
• Willingness to work a rotating shift pattern, including weekends and public holidays, in line with operational requirements.

• We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE.
• In addition, we offeranexcellent leave policy, incentive programs, and other employee benefits.

The result is a package that makes this rolehighly attractive to outstandingapplicantsseekinga career withWynn Resorts, in theglobalhospitality industry.