Luxury Store Manager — VIP Clienteling & Omnichannel Leader

Chalhoub Group; Abu Dhabi; Presencial; AED 300.000 - 420.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health care

Education contribution

Remote & flexible working

Employee discounts

Descripción de la vacante

Chalhoub Group in the UAE seeks an experienced Store Manager to lead a luxury fashion retail operation. You will drive sales targets, recruit and develop a high-performing team, and ensure adherence to brand guidelines and store processes.

You will enhance omnichannel customer experiences, manage VIP clienteling, and optimize in-store and online channels, while upholding standards, stock, and safety policies. The role offers career growth within Chalhoub's regional luxury portfolio.

Formación

• Experience leading a luxury fashion store.
• Proven ability to drive sales and KPIs.
• Strong leadership, coaching and team development.
• Excellent clienteling and VIP service mindset.
• Operational excellence in stock, visuals, and SOPs.

Responsabilidades

• Drive the store's sales targets and KPIs while modeling the brand's values.
• Recruit, develop and retain high-performing store team members.
• Cultivate VIP client relationships and omnichannel experiences.
• Ensure compliance with store SOPs, stock replenishment, and VM guidelines.
• Leverage technology tools to support customer experience on- and offline.

Conocimientos

Luxury fashion retail

People leadership

KPI interpretation

Clienteling

Store operations

Descripción del empleo

Chalhoub Group in the UAE seeks an experienced Store Manager to lead a luxury fashion retail operation. You will drive sales targets, recruit and develop a high-performing team, and ensure adherence to brand guidelines and store processes.

You will enhance omnichannel customer experiences, manage VIP clienteling, and optimize in-store and online channels, while upholding standards, stock, and safety policies. The role offers career growth within Chalhoub's regional luxury portfolio.