Luxury Fashion Consultant | Clienteling & Omnichannel

Chalhoub Group; Abu Dhabi; In loco; AED 60.000 - 120.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health care

Exclusive employee discounts

Child education contribution

Remote and flexible working policies

Descrizione del lavoro

Chalhoub Group in Abu Dhabi seeks a Fashion Consultant to achieve individual and store sales targets while delivering exceptional guest experiences. You will support CRM and other customer initiatives, drive loyalty programs, and assist in in-store marketing events to showcase luxury brands.

Ideal candidates have luxury retail experience, strong English communication, and a clienteling mindset to build lasting relationships with our discerning customers in a premium omnichannel environment.

Competenze

• Strong English communication skills.
• Open to Russian and English communication.
• Luxury retail experience preferred.
• Clientelling / client database is mandatory.

Mansioni

• Collect data on customer behaviour and top sellers for business reviews.
• Drive client relationships within an omni-channel approach.
• Provide pre-buying feedback on products.
• Drive eNPS through people experience initiatives.
• Adhere to VM guidelines and SOPs.
• Ensure click and collect SLAs are met.
• Capture customer data per marketing requirements.
• Promote loyalty program (MUSE) and app offerings.
• Support in-store marketing events and activations.
• Keep abreast of brand social campaigns.
• Drive sell-throughs and support CX initiatives.
• Provide input on what’s working well in-store.

Conoscenze

Strong English communication skills

Open to Russian and English

Prior experience with luxury retail

Clientelling / client database is mand

Descrizione del lavoro

Chalhoub Group in Abu Dhabi seeks a Fashion Consultant to achieve individual and store sales targets while delivering exceptional guest experiences. You will support CRM and other customer initiatives, drive loyalty programs, and assist in in-store marketing events to showcase luxury brands.

Ideal candidates have luxury retail experience, strong English communication, and a clienteling mindset to build lasting relationships with our discerning customers in a premium omnichannel environment.