Luxury Restaurant Outlet Lead – Guest Experience

Mandarin Oriental Hotel Group; Abu Dhabi; On-site; AED 201,000 - 268,000; Full time

Job summary

Based at Emirates Palace Mandarin Oriental Abu Dhabi, the Assistant Restaurant Manager leads a service team within the outlet in close cooperation with the culinary team, delivering an outstanding guest experience and upholding the hotel's standards. The role requires minimum two years in a luxury property, a hotel management degree is preferred, and international exposure is advantageous.

You will train staff, oversee service, assist in menu design with the Head Chef and Sommelier, and drive

Qualifications

• Minimum two years in a similar role at a luxury property.
• Bachelor's degree preferred in Hotel Management.
• International work experience across regions is advantageous.
• Hotel pre-opening or renovation experience is a plus.

Responsibilities

• Provide professional and courteous service at all times and lead the outlet team accordingly.
• Maintain cleanliness and organisation of the work area and surrounding spaces.
• Lead service excellence and uphold outlet setup standards consistently.
• Collaborate with Head Chef and Sommelier on menu design and tastings.
• Conduct daily pre-shift briefings and oversee payroll and staffing considerations.

Skills

Guest service excellence

Team leadership

Staff training

Menu design collaboration

POS system

Budgeting & cost control

Education

Bachelor's degree in Hotel Management

Tools

POS system

Job description

Based at Emirates Palace Mandarin Oriental Abu Dhabi, the Assistant Restaurant Manager leads a service team within the outlet in close cooperation with the culinary team, delivering an outstanding guest experience and upholding the hotel's standards. The role requires minimum two years in a luxury property, a hotel management degree is preferred, and international exposure is advantageous.

You will train staff, oversee service, assist in menu design with the Head Chef and Sommelier, and drive