Luxury Hotel Waiter/Waitress – Guest Experience Expert

Mandarin Oriental; Abu Dhabi; On-site; AED 67,000 - 100,000; Full time

Benefits offered by this job

MOstay complimentary nights

Health & wellness benefits

Retirement plans

Job summary

Emirates Palace Mandarin Oriental, Abu Dhabi seeks a Waiter/Waitress to join our Food & Beverage team, delivering exceptional luxury dining experiences. You will be responsible for serving guests according to our standards and supporting the service team with attentiveness and precision.

Based in a premium hotel environment, you will greet guests, take orders, present menus, and work with colleagues to maintain flawless service during peak periods.

Qualifications

• Certification or Diploma in Hospitality Management is preferred.
• Previous experience in a luxury hotel is preferred.
• Passionate about guest service with an engaging personality.

Responsibilities

• Set up stations and tables according to set standards.
• Greet guests and communicate menu details with confidence.
• Take orders, present menus, and make recommendations.
• Serve food and beverages and ensure prompt service.
• Assist with billing procedures and guest enquiries.
• Assist in clearing tables and resetting stations.
• Maintain cleanliness and organization in the service area.
• Ensure uniform and personal grooming meet hotel standards.

Skills

Guest service

Team player

Professional demeanor

Education

Diploma in Hospitality Management

Job description

Emirates Palace Mandarin Oriental, Abu Dhabi seeks a Waiter/Waitress to join our Food & Beverage team, delivering exceptional luxury dining experiences. You will be responsible for serving guests according to our standards and supporting the service team with attentiveness and precision.

Based in a premium hotel environment, you will greet guests, take orders, present menus, and work with colleagues to maintain flawless service during peak periods.