Luxury Restaurant Head Waiter — Abu Dhabi | MO Benefits

Mandarin Oriental Hotel Group; Abu Dhabi; On-site; AED 120,000 - 160,000; Full time

Job summary

Emirates Palace Mandarin Oriental Abu Dhabi is seeking a Restaurants Bars & Experiences Head Waiter/Waitress to join our Strawfire team. Based at the Emirates Palace within the Restaurants Bars & Experiences Department the Head Waiter/Waitress ensures their section runs smoothly and that guests are served to the high standards of Emirates Palace Mandarin Oriental Abu Dhabi.

You will supervise opening/closing brigades, assist with reservations and events, train staff, greet guests, present menus,

Qualifications

• Strong communication and customer service skills.
• Proficiency in additional languages will be considered a plus.
• Senior School qualification or equivalent is advantageous.

Responsibilities

• Coordinate and supervise opening and closing brigades.
• Assist in planning according to reservations and events.
• Check cleanliness and functioning of operating equipment and furniture.
• Assist in training of waiter/waitress and junior staff.
• Ensure correct setup of the restaurant section assigned to you.
• Welcome guests and assist in seating.
• Present menus and beverage lists with recommendations to increase average check.
• Take orders and ensure speedy service of all items.
• Ensure tables are set per order requirements.
• Participate in service during rush hours.
• Follow billing and cash handling procedures as per policies.

Skills

Strong communication

Customer service

Languages (additional)

Education

Senior School qualification or equivalent

Job description

Emirates Palace Mandarin Oriental Abu Dhabi is seeking a Restaurants Bars & Experiences Head Waiter/Waitress to join our Strawfire team. Based at the Emirates Palace within the Restaurants Bars & Experiences Department the Head Waiter/Waitress ensures their section runs smoothly and that guests are served to the high standards of Emirates Palace Mandarin Oriental Abu Dhabi.

You will supervise opening/closing brigades, assist with reservations and events, train staff, greet guests, present menus,