Luxury Head Waiter/Waitress - MOstay & Growth

MOHG Forever Fans; Abu Dhabi; On-site; AED 90,000 - 180,000; Full time

Benefits offered by this job

Learning & Development

MOstay

Health & Wellness

Retirement Plans

Job summary

Emirates Palace Mandarin Oriental, Abu Dhabi is seeking a Restaurants, Bars & Experiences Head Waiter/Waitress to lead service in the Strawfire team, ensuring guests are greeted, menus explained, and orders delivered with flawless timing.

Based in Abu Dhabi, the role requires luxury hotel experience, outstanding communication, and a guest-centric approach. Proficiency in additional languages is a plus, and you will train junior staff and maintain impeccable restaurant standards.

Qualifications

• Previous luxury hotel experience preferred; resort experience a plus.
• Strong communication and customer service skills.
• Senior School qualification or equivalent advantageous.
• Proficiency in additional languages is a plus.

Responsibilities

• Coordinate and supervise opening and closing brigade.
• Assist planning according to reservations and events.
• Ensure cleanliness and functioning of equipment and furniture.
• Assist in training waiter/waitress and junior staff.
• Ensure correct setup of the restaurant section.
• Welcome guests and assist seating.
• Present menus and beverage lists with recommendations.
• Take orders and ensure speedy service of items.
• Maintain correct table setup and cleanliness after guests depart.
• Develop and maintain good guest relations and handle complaints.
• Attend meetings and training sessions as required.

Skills

Strong communication

Customer service

Languages optional

Education

Senior School qualification or equivalent

Job description

Emirates Palace Mandarin Oriental, Abu Dhabi is seeking a Restaurants, Bars & Experiences Head Waiter/Waitress to lead service in the Strawfire team, ensuring guests are greeted, menus explained, and orders delivered with flawless timing.

Based in Abu Dhabi, the role requires luxury hotel experience, outstanding communication, and a guest-centric approach. Proficiency in additional languages is a plus, and you will train junior staff and maintain impeccable restaurant standards.