Luxury Restaurant Assistant GM – Guest Experience Lead

Atlantis; Dubai; On-site; AED 200,880 - 290,160; Full time

Benefits offered by this job

Medical insurance

Annual flights

Life insurance

Incentive opportunities

F&B privileges

Discounted rates at Kerzner properties

Job summary

Atlantis Resorts seeks an experienced Assistant General Manager - Restaurants in Dubai to oversee daily operations of a luxury dining outlet. You will ensure service excellence, manage guest experiences, and drive financial performance with a focus on controlling costs and optimizing revenue.

The role requires a minimum of 6 years in hospitality with at least 3 years in a leadership position, and a track record in high-end dining environments.

Qualifications

• Minimum 6 years of professional experience within Hospitality.
• At least 3 years of experience in an Assistant General Manager or comparable leadership position.
• Strong background in luxury hotels, high-end restaurants, integrated resorts, or premium dining operations.
• Proven ability to lead large, multicultural front-of-house teams.
• Sound understanding of restaurant profit and loss management.

Responsibilities

• Support the General Manager in leading daily restaurant operations.
• Maintain high standards across guest reception, table service, food delivery, beverage service, and departure experiences.
• Monitor service periods and take action when standards are not met.
• Lead pre-shift briefings covering reservations, VIP guests, promotions, and staffing.
• Ensure the restaurant is prepared before opening, including staffing, equipment, and service stations.
• Oversee guest flow, table allocation, waiting times, and coordination between front-of-house and culinary teams.
• Engage with guests and resolve concerns professionally to protect guest experiences.
• Recruit, onboard, train, coach, and retain restaurant colleagues.
• Set clear performance expectations for supervisors and staff.
• Motivate employees to achieve service, sales, and guest-satisfaction goals.

Skills

Restaurant Management

Luxury dining operations

Front-of-house leadership

Guest experience management

Profit and loss management

Food cost control

Labor cost control

Job description

Atlantis Resorts seeks an experienced Assistant General Manager - Restaurants in Dubai to oversee daily operations of a luxury dining outlet. You will ensure service excellence, manage guest experiences, and drive financial performance with a focus on controlling costs and optimizing revenue.

The role requires a minimum of 6 years in hospitality with at least 3 years in a leadership position, and a track record in high-end dining environments.