Assistant General Manager - Fine Dining

Atlantis

Dubai

On-site

AED 201,000 - 335,000

Full time

14 days+

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Job summary

Atlantis The Palm in Dubai, United Arab Emirates, seeks an experienced Assistant General Manager - Fine Dining to lead a high-end restaurant operation.

You will drive guest satisfaction, manage service teams, control food and labor costs, and collaborate on marketing and development.

The role combines strategic planning with hands-on leadership to uphold Atlantis standards and deliver memorable experiences.

Qualifications

  • 3–5 years of restaurant management experience.
  • Proven ability to lead service teams and manage guest relations.
  • Strong knowledge of food costs, labor costs, and safety standards.

Responsibilities

  • Lead daily restaurant operations and maintain exceptional service standards.
  • Remain visible during service and engage proactively with guests.
  • Monitor satisfaction and respond promptly to concerns.
  • Compile guest feedback and develop practical improvement plans.
  • Build and maintain a guest database that supports repeat visits.
  • Develop personalized relationships with regular and high-value guests.
  • Run shifts efficiently while maintaining service flow and restaurant presentation.
  • Delegate assignments clearly across the management team.
  • Coach managers and colleagues toward deadlines and performance objectives.
  • Monitor KPIs and provide regular performance feedback.
  • Guide the team in ethical upselling and revenue-enhancement techniques.
  • Ensure employees understand the restaurant 's order of service.
  • Support colleagues during service to ensure guest needs are fulfilled.
  • Recruit and retain high-performing restaurant employees.
  • Coordinate vacancies, interviews, and candidate selection with Human Resources.
  • Prepare candidate profiles according to company requirements.
  • Support onboarding, training, learning, and career development.
  • Maintain accountability for food costs and labor costs.
  • Share responsibility for outlet profit-and-loss performance.
  • Review operating results and implement corrective actions.
  • Protect food quality, safety, cleanliness, and workplace standards.
  • Ensure company policies and operating procedures are followed.
  • Act as a credible ambassador for Atlantis Dubai.
  • Develop short-term, medium-term, and long-term plans for the outlet.
  • Support restaurant marketing and business-development priorities.

Skills

Leadership
Guest relations
Cost control
P&L accountability
Recruitment & training
Communication

Job description

Assistant General Manager - Fine Dining Job Snapshot Role: Assistant General Manager - Fine Dining Location: Dubai, United Arab Emirates Industry: Hospitality Function: Restaurant Management Experience: 3-5 years Job Type: Full-time

The Assistant General Manager - Fine Dining position in Dubai, United Arab Emirates, is a restaurant leadership opportunity within the Hospitality industry. Atlantis The Palm seeks an experienced manager to drive guest satisfaction, lead service teams, control food and labor costs, share profit-and-loss accountability, and support the long-term commercial development of a fine-dining outlet.

Job Details

Country: United Arab Emirates

City: Dubai

Industry: Hospitality

Function: Restaurant Management

Salary: AED 18000-30000 per month Estimated salary range based on similar jobs in Dubai; please confirm the final offer with the employer.

Gender: Any

Candidate Nationality: Any

Job Type: Full-time

Role Context

The Assistant General Manager supports every major aspect of full-service restaurant operations. The position combines visible shift leadership with team recruitment, training, guest-relationship development, financial controls, performance management, marketing support, safety, cleanliness, and consistent implementation of Atlantis standards.

Key Responsibilities
  • Lead daily restaurant operations and maintain exceptional service standards.
  • Remain visible during service and engage proactively with guests.
  • Monitor satisfaction and respond promptly to concerns.
  • Compile guest feedback and develop practical improvement plans.
  • Build and maintain a guest database that supports repeat visits.
  • Develop personalized relationships with regular and high-value guests.
  • Run shifts efficiently while maintaining service flow and restaurant presentation.
  • Delegate assignments clearly across the management team.
  • Coach managers and colleagues toward deadlines and performance objectives.
  • Monitor KPIs and provide regular performance feedback.
  • Guide the team in ethical upselling and revenue-enhancement techniques.
  • Ensure employees understand the restaurant 's order of service.
  • Support colleagues during service to ensure guest needs are fulfilled.
  • Recruit and retain high-performing restaurant employees.
  • Coordinate vacancies, interviews, and candidate selection with Human Resources.
  • Prepare candidate profiles according to company requirements.
  • Support onboarding, training, learning, and career development.
  • Maintain accountability for food costs and labor costs.
  • Share responsibility for outlet profit-and-loss performance.
  • Review operating results and implement corrective actions.
  • Protect food quality, safety, cleanliness, and workplace standards.
  • Ensure company policies and operating procedures are followed.
  • Act as a credible ambassador for Atlantis Dubai.
  • Develop short-term, medium-term, and long-term plans for the outlet.
  • Support restaurant marketing and business-development priorities.
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