Luxury Residence Associate UAE National

Rosewood Abu Dhabi; Abu Dhabi; On-site; AED 67,000 - 100,000; Full time

Benefits offered by this job

Medical coverage

Retirement benefits

Paid time off

Complimentary room nights

Learning and development opportunities

Global career opportunities

Paid parental leave

Job summary

Rosewood Abu Dhabi is seeking a Residence Associate to be at the heart of the resident experience, handling arrivals and departures, coordinating requests, lease renewals, and service arrangements with a calm, professional touch. You will work closely with residents, guests, and internal teams to ensure a seamless lifestyle experience.

The role requires exceptional service in luxury hospitality, strong organizational skills, and a genuine, personalized approach.

Responsibilities

• Welcome residents and guests with warmth and professionalism, ensuring seamless check-in and check-out experiences.
• Build meaningful relationships with residents by anticipating needs, resolving concerns, and delivering personalized service throughout their stay.
• Coordinate resident requests, special arrangements, and additional services, ensuring timely execution and exceptional follow-through.
• Prepare and manage residential agreements, lease renewals, payment follow-ups, and resident documentation with accuracy and attention to detail.
• Maintain up-to-date resident profiles, apartment allocations, preferences, and account records to support a highly personalized experience.
• Conduct departure walk-throughs and apartment inspections, ensuring standards are maintained and any follow-up actions are completed promptly.

Job description

Rosewood Abu Dhabi is seeking a Residence Associate to be at the heart of the resident experience, handling arrivals and departures, coordinating requests, lease renewals, and service arrangements with a calm, professional touch. You will work closely with residents, guests, and internal teams to ensure a seamless lifestyle experience.

The role requires exceptional service in luxury hospitality, strong organizational skills, and a genuine, personalized approach.