Luxury Housekeeping Coordinator — Admin & Ops

Wynn Al Marjan Island; Dubai; Vor Ort; AED 70.000 - 100.000; Vollzeit

Zusammenfassung

Wynn Al Marjan Island is seeking a Housekeeping Coordinator to join the Housekeeping team in Dubai. The role emphasizes daily reporting, calls handling, and updating room status using Opera and FCS1. You will coordinate with Front Office, manage leaves, and support maintenance requests.

The ideal candidate will have fluent English, 2+ years admin experience in hospitality, and strong MS Office skills. Hospitality or luxury background is preferred for this fast-paced environment.

Qualifikationen

• Fluent in English for daily interactions with guests and colleagues.
• 2+ years admin experience, preferably in hospitality/luxury settings.
• Housekeeping experience is preferred and helpful for coordination tasks.
• Knowledge of Opera and FCS1 property management systems.
• Strong MS Office skills for reporting and documentation.
• Excellent communication, organization, and administrative abilities.
• Ability to work accurately in a fast-paced hotel environment.

Aufgaben

• Prepare daily reports and updates.
• Handle calls, requests, and follow-ups.
• Use Opera/FCS1 to track room status and service requests.
• Monitor and follow up on trace reports.
• Raise and track maintenance/service requests.
• Support room assignments and system updates.
• Control master keys and devices.
• Track on-loan items.
• Coordinate with Front Office on room status and priorities.
• Manage leave records and communicate sick calls.
• Monitor room turnover and report updates.
• Support communication during PMS downtime.
• Handle pest complaints and missing item logs.
• Ensure proper shift handovers and office supplies.
• Provide admin support to Housekeeping leadership.
• Maintain professionalism, confidentiality, and compliance.

Kenntnisse

Fluent English

Admin experience

Housekeeping experience

MS Office

Communication

Organization

Fast-paced accuracy

Tools

Opera

FCS1

Jobbeschreibung

Wynn Al Marjan Island is seeking a Housekeeping Coordinator to join the Housekeeping team in Dubai. The role emphasizes daily reporting, calls handling, and updating room status using Opera and FCS1. You will coordinate with Front Office, manage leaves, and support maintenance requests.

The ideal candidate will have fluent English, 2+ years admin experience in hospitality, and strong MS Office skills. Hospitality or luxury background is preferred for this fast-paced environment.