Coordinator - Housekeeping

Wynn Al Marjan Island; Dubai; On-site; AED 70,000 - 100,000; Full time

Job summary

Wynn Al Marjan Island is seeking a Housekeeping Coordinator to join the Housekeeping team in Dubai. The role emphasizes daily reporting, calls handling, and updating room status using Opera and FCS1. You will coordinate with Front Office, manage leaves, and support maintenance requests.

The ideal candidate will have fluent English, 2+ years admin experience in hospitality, and strong MS Office skills. Hospitality or luxury background is preferred for this fast-paced environment.

Qualifications

• Fluent in English for daily interactions with guests and colleagues.
• 2+ years admin experience, preferably in hospitality/luxury settings.
• Housekeeping experience is preferred and helpful for coordination tasks.
• Knowledge of Opera and FCS1 property management systems.
• Strong MS Office skills for reporting and documentation.
• Excellent communication, organization, and administrative abilities.
• Ability to work accurately in a fast-paced hotel environment.

Responsibilities

• Prepare daily reports and updates.
• Handle calls, requests, and follow-ups.
• Use Opera/FCS1 to track room status and service requests.
• Monitor and follow up on trace reports.
• Raise and track maintenance/service requests.
• Support room assignments and system updates.
• Control master keys and devices.
• Track on-loan items.
• Coordinate with Front Office on room status and priorities.
• Manage leave records and communicate sick calls.
• Monitor room turnover and report updates.
• Support communication during PMS downtime.
• Handle pest complaints and missing item logs.
• Ensure proper shift handovers and office supplies.
• Provide admin support to Housekeeping leadership.
• Maintain professionalism, confidentiality, and compliance.

Skills

Fluent English

Admin experience

Housekeeping experience

MS Office

Communication

Organization

Fast-paced accuracy

Tools

Opera

FCS1

Job description

Job Description:

Job Description

About Wynn Al Marjan Island:

On schedule to open in the United Arab Emirates in 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theatre, nightclub, and five-star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf.

About The Position

Wynn Al Marjan Island is currently seeking a Housekeeping Coordinator to join our Housekeeping team.

The Primary Duties And Responsibilities Of This Role Are

• Prepare daily reports and updates
• Handle calls, requests, and follow-ups
• Use Opera/FCS1 to track room status and service requests
• Monitor and follow up on trace reports
• Raise and track maintenance/service requests
• Support room assignments and system updates
• Control master keys and devices
• Track on-loan items
• Coordinate with Front Office on room status and priorities
• Manage leave records and communicate sick calls
• Monitor room turnover and report updates
• Support communication during PMS downtime
• Handle pest complaints and missing item logs
• Ensure proper shift handovers and office supplies
• Provide admin support to Housekeeping leadership
• Maintain professionalism, confidentiality, and compliance

About You

The ideal candidate for this position will have the following experience and qualifications:

• Fluent in English
• 2+ years admin experience （hospitality/luxury preferred）
• Housekeeping experience preferred
• Knowledge of Opera & FCS1
• Strong MS Office skills
• Good communication, organization, and admin skills
• Able to work accurately in a fast-paced environment

About Wynn Al Marjan Island’s Benefits

We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package, incentive programs, and other employee benefits. The result is a package that makes this role highly attractive to outstanding applicants seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.