Luxury Housekeeping Operations Coordinator

Kimpton Hotels & Restaurants; United Arab Emirates; On-site; AED 78,000 - 112,000; Full time

Benefits offered by this job

Staff discounts

Training opportunities

Wellbeing program

Job summary

InterContinental Dubai Marina Hotel & Residences is seeking a Housekeeping Administrator to coordinate daily housekeeping operations and maintain system room statuses. You will work with Front Office to set priorities, update the PMS, and handle payroll-related tasks while ensuring compliance with brand standards and safety policies.

The role offers opportunities for training, growth, and a collaborative, energetic environment within a luxury hotel setting in Dubai Marina.

Qualifications

• Ideally 1 year experience in a 5-star hotel housekeeping environment.
• Strong attention to detail and ability to perform repetitive tasks efficiently.
• Professional demeanor and excellent customer service skills.

Responsibilities

• Coordinate daily housekeeping operations and communicate room priorities with the Front Office.
• Update and maintain accurate room status in the PMS.
• Investigate and resolve room status discrepancies.
• Answer departmental telephone calls and respond promptly to guest requests.
• Prepare daily reports, room assignment sheets, and productivity reports.
• Maintain housekeeping records, filing systems, and departmental documentation.
• Assist with payroll administration, attendance records, leave tracking, and scheduling.
• Raise and monitor purchase requests and maintain inventory records for housekeeping supplies.
• Coordinate with Engineering for maintenance requests and follow up until completion.
• Ensure all departmental communication is properly documented and distributed.
• Maintain confidentiality of guest and hotel information.
• Ensure compliance with IHG brand standards, health & safety regulations, and hotel policies.
• Attend departmental meetings and training sessions.
• Assist with special projects, deep cleaning schedules, and audits when required.

Skills

Attention to detail

Customer service

Professional demeanor

Job description

InterContinental Dubai Marina Hotel & Residences is seeking a Housekeeping Administrator to coordinate daily housekeeping operations and maintain system room statuses. You will work with Front Office to set priorities, update the PMS, and handle payroll-related tasks while ensuring compliance with brand standards and safety policies.

The role offers opportunities for training, growth, and a collaborative, energetic environment within a luxury hotel setting in Dubai Marina.