Luxury Housekeeping Manager - Spa-Resort Operations Lead

Wynn Al Marjan Island

Ras Al Khaimah

On-site

AED 167,000 - 290,000

Full time

14 days+
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Benefits offered by this job

Healthcare package
Life insurance
Incentive programs
Competitive salary in AED
Annual leave policy

Job summary

Wynn Al Marjan Island is seeking a manager – Housekeeping to lead the resort’s housekeeping team, ensuring flawless guest rooms and public areas, and maintaining luxury standards across a 5-star environment.

The ideal candidate graduate in Hotel Management with 2+ years in a similar role, strong leadership, English fluency, and a proven ability to manage rosters, training, and safety compliance. The role offers an attractive AED salary, healthcare, life insurance, and incentive programs.

Qualifications

  • Graduate in Hotel Management/ Diploma or equivalent.
  • Experience in a similar 5* hotel is preferred.
  • Strong leadership and guest service mindset.

Responsibilities

  • Lead and manage the housekeeping team to meet luxury standards.
  • Attend daily briefings and shift briefings with leaders and supervisors.
  • Oversee rosters, staffing, and performance; coach staff as needed.
  • Ensure guest rooms and public areas meet resort SOPs and safety rules.
  • Collaborate with Front Office to ensure seamless arrivals and turnover.
  • Monitor productivity, timekeeping, and resources; report anomalies.
  • Train and develop colleagues; manage hiring and recruitment.
  • Enforce safety procedures and fire prevention regulations.

Skills

Leadership
Customer service
Interpersonal skills
Organizational skills
Computer literacy
English fluency
Multicultural environment

Education

Graduate in Hotel Management
Diploma or equivalent

Tools

Opera
Maximo
FCS-Communication

Job description

Wynn Al Marjan Island is seeking a manager – Housekeeping to lead the resort’s housekeeping team, ensuring flawless guest rooms and public areas, and maintaining luxury standards across a 5-star environment.

The ideal candidate graduate in Hotel Management with 2+ years in a similar role, strong leadership, English fluency, and a proven ability to manage rosters, training, and safety compliance. The role offers an attractive AED salary, healthcare, life insurance, and incentive programs.

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