Luxury Hostess - Seamless Guest Seating & Greeting

Mandarin Oriental Hotel Group; Abu Dhabi; On-site; AED 89,000 - 134,000; Full time

Job summary

Emirates Palace Mandarin Oriental Abu Dhabi is seeking a Hostess in the Food & Beverage Department. The role involves welcoming guests, seating them according to our standards, and supporting service during dining hours.

Responsibilities include maintaining table settings, handling bookings, and ensuring guest satisfaction. Multilingual ability is preferred, with Russian as a strong advantage in a luxury hotel environment.

Qualifications

• Minimum 1 year of experience in the same role in a luxury hotel is preferred.
• Excellent interpersonal and communication skills, customer service and professional attitude.
• Ability to provide top-notch customer service.
• Proficiency in additional languages is preferred.
• Fluency in Russian will be considered a strong advantage.

Responsibilities

• Welcomes guests and seats them according to Emirates Palace standards.
• Maintains table top setup, cleanliness and readiness for service.
• Handles telephone bookings and inquiries per Emirates Palace standards.
• Assists Restaurant Manager and team during service as required.
• Keeps guest history records up to date and shares guest feedback with management.

Skills

Interpersonal skills

Communication skills

Customer service

Professional attitude

Job description

Emirates Palace Mandarin Oriental Abu Dhabi is seeking a Hostess in the Food & Beverage Department. The role involves welcoming guests, seating them according to our standards, and supporting service during dining hours.

Responsibilities include maintaining table settings, handling bookings, and ensuring guest satisfaction. Multilingual ability is preferred, with Russian as a strong advantage in a luxury hotel environment.