Luxury Hotel Hostess: Warm Welcomes & Elegant Seating

Mandarin Oriental Hotel Group; Abu Dhabi; On-site; AED 89,000 - 134,000; Full time

Job summary

Based at the Emirates Palace Mandarin Oriental Abu Dhabi within the Food & Beverage Department, the Hostess is responsible for ensuring that the guests are welcomed to the restaurant and are seated in accordance with their wishes. Greet guests, seat them according to standards, and assist with reservations and inquiries to uphold the luxury dining experience.

This role requires strong communication and customer service skills, with Italian language as a plus, and a polished appearance in line

Qualifications

• Previous experience in the same role in a luxury hotel preferred.
• Strong communication and customer service skills.
• Additional language will be a plus; Italian language advantageous.

Responsibilities

• Welcome guests and seat them according to reservations and restaurant standards.
• Ensure table settings and top items are clean and in good repair.
• Greet guests in a friendly and courteous manner.
• Handle telephone bookings and inquiries and pass on guest comments to management.
• Maintain menus and guest collateral in clean, undamaged condition.
• Attend meetings and training sessions as required by management.

Skills

Customer service

Communication skills

Italian language (bonus)

Job description

Based at the Emirates Palace Mandarin Oriental Abu Dhabi within the Food & Beverage Department, the Hostess is responsible for ensuring that the guests are welcomed to the restaurant and are seated in accordance with their wishes. Greet guests, seat them according to standards, and assist with reservations and inquiries to uphold the luxury dining experience.

This role requires strong communication and customer service skills, with Italian language as a plus, and a polished appearance in line